Can't access directory on external hard drive.

[john-h]

My friend had a burn-out of a section of her mother-board. She was
told it was going to be very expensive to repair so she bought a new
computer. She has asked me to transfer her photos from her old hard
drive to the new one but she had a password on her user name in the
old computer. The directory of the old drive that houses the photos
can not be accessed.

Is ther any way I can copy the photos to her new computer? She has
given me the user name and password that she used.

Thanks
John

 

[DL]

Maybe this
http://support.microsoft.com/kb/308421/en-us

 

[Plato]

My friend had a burn-out of a section of her mother-board. She was
told it was going to be very expensive to repair so she bought a new
computer. She has asked me to transfer her photos from her old hard
drive to the new one but she had a password on her user name in the
old computer. The directory of the old drive that houses the photos
can not be accessed.

Is ther any way I can copy the photos to her new computer? She has
given me the user name and password that she used.

http://www.bootdisk.com/housecall/013.htm#2

 

[Rock]

My friend had a burn-out of a section of her mother-board. She was
told it was going to be very expensive to repair so she bought a new
computer. She has asked me to transfer her photos from her old hard
drive to the new one but she had a password on her user name in the
old computer. The directory of the old drive that houses the photos
can not be accessed.

Is ther any way I can copy the photos to her new computer? She has
given me the user name and password that she used.

It's an issue of ownership and permissions. From Start | Help and Support
search on ownership or see this:

HOW TO: Take Ownership of a File or Folder in Windows XP
http://support.microsoft.com/?id=308421

If it's XP Home you'll need to restart in Safe Mode and login to the built
in Administrator account.