can't access desktop from laptop

G

Guest

access to my desktop is denied when trying to access from laptop. can access
laptop from desktop though. i ran browstat and see there is an error 53
message, but i don't know how to fix. it's not a firewall issue because i
disable all firewalls and still couldn't access the desktop from my laptop
any help would be appreciated. thanks

this is browstat that i ran on my desktop....

Status for domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463BDD-341E-4D88-9B
75-CD7A843542CE}
Browsing is active on domain.
Master browser name is: LAPTOP
Could not connect to registry, error = 53 Unable to determine build
of br
owser master: 53
\\\\LAPTOP . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master LAPTOP
\\LAPTOP
There are 2 servers in domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463
BDD-341E-4D88-9B75-CD7A843542CE}
There are 1 domains in domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463
BDD-341E-4D88-9B75-CD7A843542CE}
 
C

Chuck

access to my desktop is denied when trying to access from laptop. can access
laptop from desktop though. i ran browstat and see there is an error 53
message, but i don't know how to fix. it's not a firewall issue because i
disable all firewalls and still couldn't access the desktop from my laptop
any help would be appreciated. thanks

this is browstat that i ran on my desktop....

Status for domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463BDD-341E-4D88-9B
75-CD7A843542CE}
Browsing is active on domain.
Master browser name is: LAPTOP
Could not connect to registry, error = 53 Unable to determine build
of br
owser master: 53
\\\\LAPTOP . Version:05.01 Flags: 51203 NT POTENTIAL MASTER
1 backup servers retrieved from master LAPTOP
\\LAPTOP
There are 2 servers in domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463
BDD-341E-4D88-9B75-CD7A843542CE}
There are 1 domains in domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463
BDD-341E-4D88-9B75-CD7A843542CE}
Click to expand...

Jake,

The browstat log is most useful when examined from 2 or more computers together.
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html#AskingForHelp>

Are you sure that disabling the firewalls (what ones did you disable?) is
productive?
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
 
G

Guest

Hi Chuck,

thanks for the help. both computers (laptop and desktop) are on XP SP2
(home edition). windows firewall and zone alarm firewall were both disabled
for everything below. i use a linksys router--using ethernet cables for both
computers currently, though sometimes will access internet wirelessly for
laptop. workgroup name is "JFGNET". desktop name is "Gateway". laptop name
is simply "Laptop".

the problem is still the same. i can access the laptop from the desktop
(i.e., shared files), but not vice versa. the strange thing is i can still
print from the laptop (printer is connected to the desktop) and when i have
iTunes running on both computers i can share music files between both
computers in either direction.

1. here is the ipconfig.txt--

Windows IP Configuration Host Name . . . . . . . . . . . . :
GATEWAY Primary Dns Suffix . . . . . . . : Node Type . . .
.. . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area
Connection: Connection-specific DNS Suffix . : Description
.. . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-11-66-E8-FB Dhcp Enabled. .
.. . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101 Subnet Mask . . .
.. . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . :
192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 167.206.3.226
167.206.3.225
167.206.3.160 Lease Obtained. . . . . . . . . . : Sunday, June 19,
2005 11:28:06 AM Lease Expires . . . . . . . . . . : Monday, June 20,
2005 11:28:06 AM


2. here is browstat status for Desktop (i.e., Gateway)--

Status for domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463BDD-341E-4D88-9B75-CD7A843542CE}
Browsing is active on domain.
Master browser name is: GATEWAY
Master browser is running build 2600
1 backup servers retrieved from master GATEWAY
\\GATEWAY
There are 2 servers in domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463BDD-341E-4D88-9B75-CD7A843542CE}
There are 1 domains in domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463BDD-341E-4D88-9B75-CD7A843542CE}


3. here is browstat status for laptop (i.e., Laptop)---

Status for domain JFGNET on transport
\Device\NetBT_Tcpip_{DDEA13BB-153E-4547-9DA4-A9346D9B44F7}
Browsing is active on domain.
Master browser name is: GATEWAY
Could not connect to registry, error = 53 Unable to determine
build of browser master: 53
Unable to determine server information for browser master: 5
1 backup servers retrieved from master GATEWAY
\\GATEWAY
Unable to retrieve server list from GATEWAY: 64
 
C

Chuck

Hi Chuck,

thanks for the help. both computers (laptop and desktop) are on XP SP2
(home edition). windows firewall and zone alarm firewall were both disabled
for everything below. i use a linksys router--using ethernet cables for both
computers currently, though sometimes will access internet wirelessly for
laptop. workgroup name is "JFGNET". desktop name is "Gateway". laptop name
is simply "Laptop".

the problem is still the same. i can access the laptop from the desktop
(i.e., shared files), but not vice versa. the strange thing is i can still
print from the laptop (printer is connected to the desktop) and when i have
iTunes running on both computers i can share music files between both
computers in either direction.

1. here is the ipconfig.txt--

Windows IP Configuration Host Name . . . . . . . . . . . . :
GATEWAY Primary Dns Suffix . . . . . . . : Node Type . . .
. . . . . . . . . : Unknown IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area
Connection: Connection-specific DNS Suffix . : Description
. . . . . . . . . . . : Intel(R) PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-11-11-66-E8-FB Dhcp Enabled. .
. . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.101 Subnet Mask . . .
. . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . :
192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 167.206.3.226
167.206.3.225
167.206.3.160 Lease Obtained. . . . . . . . . . : Sunday, June 19,
2005 11:28:06 AM Lease Expires . . . . . . . . . . : Monday, June 20,
2005 11:28:06 AM


2. here is browstat status for Desktop (i.e., Gateway)--

Status for domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463BDD-341E-4D88-9B75-CD7A843542CE}
Browsing is active on domain.
Master browser name is: GATEWAY
Master browser is running build 2600
1 backup servers retrieved from master GATEWAY
\\GATEWAY
There are 2 servers in domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463BDD-341E-4D88-9B75-CD7A843542CE}
There are 1 domains in domain JFGNET on transport
\Device\NetBT_Tcpip_{F7463BDD-341E-4D88-9B75-CD7A843542CE}


3. here is browstat status for laptop (i.e., Laptop)---

Status for domain JFGNET on transport
\Device\NetBT_Tcpip_{DDEA13BB-153E-4547-9DA4-A9346D9B44F7}
Browsing is active on domain.
Master browser name is: GATEWAY
Could not connect to registry, error = 53 Unable to determine
build of browser master: 53
Unable to determine server information for browser master: 5
1 backup servers retrieved from master GATEWAY
\\GATEWAY
Unable to retrieve server list from GATEWAY: 64
Click to expand...

Jake,

If you read the firewall article carefully, you will note that disabling Zone
Alarm is not always an effective diagnostic. You should either configure it
properly, or un install it.

If you can provide "ipconfig /all" from Laptop, we can do diagnosis in depth.
 
G

Guest

here is ipconfig for laptop...

Windows IP Configuration Host Name . . . . . . . . . . . . :
LAPTOP Primary Dns Suffix . . . . . . . : Node Type
.. . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . .
.. . : No WINS Proxy Enabled. . . . . . . . : No Ethernet
adapter Wireless Network Connection: Media State . . . . . .
.. . . . . : Media disconnected Description . . . . . . . . . .
.. : Broadcom 54g MaxPerformance 802.11g Physical Address. . .
.. . . . . . : 00-90-96-8A-D8-C0 Ethernet adapter Local Area
Connection: Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-03-25-10-8D-A2
Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration
Enabled . . . . : Yes IP Address. . . . . . . . . . . . :
192.168.1.103 Subnet Mask . . . . . . . . . . . :
255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS
Servers . . . . . . . . . . . : 167.206.3.226
167.206.3.225
167.206.3.160 Lease Obtained. . . . . . . . . . :
Sunday, June 19, 2005 11:35:51 AM Lease Expires . . . . . . .
.. . . : Monday, June 20, 2005 11:35:51 AM
 
C

Chuck

here is ipconfig for laptop...

Windows IP Configuration Host Name . . . . . . . . . . . . :
LAPTOP Primary Dns Suffix . . . . . . . : Node Type
. . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . .
. . : No WINS Proxy Enabled. . . . . . . . : No Ethernet
adapter Wireless Network Connection: Media State . . . . . .
. . . . . : Media disconnected Description . . . . . . . . . .
. : Broadcom 54g MaxPerformance 802.11g Physical Address. . .
. . . . . . : 00-90-96-8A-D8-C0 Ethernet adapter Local Area
Connection: Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Fast Ethernet Adapter
Physical Address. . . . . . . . . : 00-03-25-10-8D-A2
Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration
Enabled . . . . : Yes IP Address. . . . . . . . . . . . :
192.168.1.103 Subnet Mask . . . . . . . . . . . :
255.255.255.0 Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS
Servers . . . . . . . . . . . : 167.206.3.226
167.206.3.225
167.206.3.160 Lease Obtained. . . . . . . . . . :
Sunday, June 19, 2005 11:35:51 AM Lease Expires . . . . . . .
. . . : Monday, June 20, 2005 11:35:51 AM
Click to expand...

Jake,

OK, here's what we know so far.
- Name / address resolution OK. Hybrid / Unknown should work fine.
- No gratuitous protocols - just NBT.
- Both computers on the 192.168.1/24 subnet, both connecting to DHCP server
(router) and getting settings.
- Both computers acknowledge GATEWAY as master browser, and GATEWAY sees both
computers ("2 servers in domain JFGNET").
<http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html>

The most likely cause of this is a firewall problem - start with this link and
read the entire article, reading linked articles where appropriate.
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>

Next, let's diagnose the problem in depth.
<http://nitecruzr.blogspot.com/2005/05/using-cdiag-without-assistance.html>

Take the following code (everything inside the "#####"). (Please verify computer
names and ip addresses).

1. Open Notepad. Ensure that Format - Word Wrap is not checked. Highlight
then Copy the code (Ctrl-C), precisely as it is presented, and Paste (Ctrl-V)
into Notepad. Verify, and correct, names and addresses if necessary.
2. Save the Notepad file as "cdiag.cmd", as type "All Files", into the root
folder "C:\".
3. Run it by Start - Run - "c:\cdiag".
4. Wait patiently.
5. When Notepad opens up displaying c:\cdiag.txt, first check Format and
ensure that Word Wrap is NOT checked! Then, copy the entire contents (Ctrl-A
Ctrl-C) and paste (Ctrl-V) into your next post.


Do this from all computers, please, with all computers powered up and online.


##### Start CDiag Code

@echo off
set FullTarget1=GATEWAY 192.168.1.101
set FullTarget2=LAPTOP 192.168.1.103
set FullTarget3=
set FullTarget4=
set FullTargets=%FullTarget1% %FullTarget2% %FullTarget3% %FullTarget4%
set FullTargets=%FullTargets% 127.0.0.1
set PingTargets=www.yahoo.com 66.94.230.32 192.168.1.1
Set Version=V1.32
@echo CDiagnosis %Version% >c:\cdiag.txt
@echo Start diagnosis for %computername% >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Adhoc Browser View >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo Full Targets %FullTargets% >>c:\cdiag.txt
for %%a in (%FullTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% net view %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
net view %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo Ping Targets %PingTargets% >>c:\cdiag.txt
for %%a in (%PingTargets%) do (
@echo. >>c:\cdiag.txt
@echo Target %%a >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
@echo "%computername% ping %%a" >>c:\cdiag.txt
@echo. >>c:\cdiag.txt
ping %%a >>c:\cdiag.txt
)
@echo. >>c:\cdiag.txt
@echo End diagnosis for %computername% >>c:\cdiag.txt
notepad c:\cdiag.txt
:EOF

##### End CDiag Code
 
G

Guest

1. this was ran on desktop (gateway)---

CDiagnosis V1.32
Start diagnosis for GATEWAY

Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\GATEWAY Desktop

\\LAPTOP JFG's Laptop

The command completed successfully.


Full Targets GATEWAY 192.168.1.101 LAPTOP 192.168.1.103 127.0.0.1

Target GATEWAY

"GATEWAY ping GATEWAY"



Pinging GATEWAY [192.168.1.101] with 32 bytes of data:



Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"GATEWAY net view GATEWAY"

Shared resources at GATEWAY

Desktop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bigdough Disk
Desktop Pictures Disk
Laptop Backup Disk
Lexmark Print Lexmark X83
Lexmark2 Print Lexmark Z700-P700 Series
LimeWire Downloads Disk
My Music Disk
My Software Disk
My Videos Disk
Outlook Disk
Printer Print SnagIt 7
Printer2 Print Microsoft Office Document Image Writer
Printer5 Print Impact ColorFax Lite
Printer6 Print Adobe PDF
Printer7 Print ActiveTouch Document Loader
Shared Files Disk
SharedDocs Disk
Unzipped Disk
The command completed successfully.


Target 192.168.1.101

"GATEWAY ping 192.168.1.101"



Pinging 192.168.1.101 with 32 bytes of data:



Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"GATEWAY net view 192.168.1.101"

Shared resources at 192.168.1.101

Desktop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bigdough Disk
Desktop Pictures Disk
Laptop Backup Disk
Lexmark Print Lexmark X83
Lexmark2 Print Lexmark Z700-P700 Series
LimeWire Downloads Disk
My Music Disk
My Software Disk
My Videos Disk
Outlook Disk
Printer Print SnagIt 7
Printer2 Print Microsoft Office Document Image Writer
Printer5 Print Impact ColorFax Lite
Printer6 Print Adobe PDF
Printer7 Print ActiveTouch Document Loader
Shared Files Disk
SharedDocs Disk
Unzipped Disk
The command completed successfully.


Target LAPTOP

"GATEWAY ping LAPTOP"



Pinging LAPTOP [192.168.1.103] with 32 bytes of data:



Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.103:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"GATEWAY net view LAPTOP"

Shared resources at LAPTOP

JFG's Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bigdough Disk (UNC)
Desktop Backup Files Disk
Downloads Disk
Laptop Music Disk
Laptop Pictures Disk
LimeWire Downloads Disk
My Software Disk
Printer Print SnagIt 7
Printer2 Print Creates Adobe PDF
Printer4 Print Microsoft Office Document Image Writer
Printer5 Print ActiveTouch Document Loader
Printer6 Print Impact ColorFax Lite
Printer7 Print Fax via eFax 3.5
SharedDocs Disk
Unzipped Disk
The command completed successfully.


Target 192.168.1.103

"GATEWAY ping 192.168.1.103"



Pinging 192.168.1.103 with 32 bytes of data:



Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.103:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"GATEWAY net view 192.168.1.103"

Shared resources at 192.168.1.103

JFG's Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bigdough Disk
Desktop Backup Files Disk
Downloads Disk
Laptop Music Disk
Laptop Pictures Disk
LimeWire Downloads Disk
My Software Disk
Printer Print SnagIt 7
Printer2 Print Creates Adobe PDF
Printer4 Print Microsoft Office Document Image Writer
Printer5 Print ActiveTouch Document Loader
Printer6 Print Impact ColorFax Lite
Printer7 Print Fax via eFax 3.5
SharedDocs Disk
Unzipped Disk
The command completed successfully.


Target 127.0.0.1

"GATEWAY ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"GATEWAY net view 127.0.0.1"

Shared resources at 127.0.0.1

Desktop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bigdough Disk
Desktop Pictures Disk
Laptop Backup Disk
Lexmark Print Lexmark X83
Lexmark2 Print Lexmark Z700-P700 Series
LimeWire Downloads Disk
My Music Disk
My Software Disk
My Videos Disk
Outlook Disk
Printer Print SnagIt 7
Printer2 Print Microsoft Office Document Image Writer
Printer5 Print Impact ColorFax Lite
Printer6 Print Adobe PDF
Printer7 Print ActiveTouch Document Loader
Shared Files Disk
SharedDocs Disk
Unzipped Disk
The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 192.168.1.1

Target www.yahoo.com

"GATEWAY ping www.yahoo.com"



Pinging www.yahoo.akadns.net [68.142.226.32] with 32 bytes of data:



Reply from 68.142.226.32: bytes=32 time=18ms TTL=52

Reply from 68.142.226.32: bytes=32 time=16ms TTL=52

Reply from 68.142.226.32: bytes=32 time=17ms TTL=52

Reply from 68.142.226.32: bytes=32 time=17ms TTL=52



Ping statistics for 68.142.226.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 16ms, Maximum = 18ms, Average = 17ms


Target 66.94.230.32

"GATEWAY ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=97ms TTL=52

Reply from 66.94.230.32: bytes=32 time=93ms TTL=52

Reply from 66.94.230.32: bytes=32 time=85ms TTL=52

Reply from 66.94.230.32: bytes=32 time=84ms TTL=52



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 84ms, Maximum = 97ms, Average = 89ms


Target 192.168.1.1

"GATEWAY ping 192.168.1.1"



Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time=2ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 2ms, Average = 0ms


End diagnosis for GATEWAY


2. this was ran on laptop--

CDiagnosis V1.32
Start diagnosis for LAPTOP

Adhoc Browser View

Server Name Remark

-------------------------------------------------------------------------------
\\GATEWAY Desktop
\\LAPTOP JFG's Laptop
The command completed successfully.


Full Targets GATEWAY 192.168.1.101 LAPTOP 192.168.1.103 127.0.0.1

Target GATEWAY

"LAPTOP ping GATEWAY"



Pinging GATEWAY [192.168.1.101] with 32 bytes of data:



Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"LAPTOP net view GATEWAY"


Target 192.168.1.101

"LAPTOP ping 192.168.1.101"



Pinging 192.168.1.101 with 32 bytes of data:



Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128

Reply from 192.168.1.101: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.101:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"LAPTOP net view 192.168.1.101"


Target LAPTOP

"LAPTOP ping LAPTOP"



Pinging LAPTOP [192.168.1.103] with 32 bytes of data:



Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.103:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"LAPTOP net view LAPTOP"

Shared resources at LAPTOP

JFG's Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bigdough Disk
Desktop Backup Files Disk
Downloads Disk
Laptop Music Disk
Laptop Pictures Disk
LimeWire Downloads Disk
My Software Disk
Printer Print SnagIt 7
Printer2 Print Creates Adobe PDF
Printer4 Print Microsoft Office Document Image Writer
Printer5 Print ActiveTouch Document Loader
Printer6 Print Impact ColorFax Lite
Printer7 Print Fax via eFax 3.5
SharedDocs Disk
Unzipped Disk
The command completed successfully.


Target 192.168.1.103

"LAPTOP ping 192.168.1.103"



Pinging 192.168.1.103 with 32 bytes of data:



Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128

Reply from 192.168.1.103: bytes=32 time<1ms TTL=128



Ping statistics for 192.168.1.103:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"LAPTOP net view 192.168.1.103"

Shared resources at 192.168.1.103

JFG's Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bigdough Disk
Desktop Backup Files Disk
Downloads Disk
Laptop Music Disk
Laptop Pictures Disk
LimeWire Downloads Disk
My Software Disk
Printer Print SnagIt 7
Printer2 Print Creates Adobe PDF
Printer4 Print Microsoft Office Document Image Writer
Printer5 Print ActiveTouch Document Loader
Printer6 Print Impact ColorFax Lite
Printer7 Print Fax via eFax 3.5
SharedDocs Disk
Unzipped Disk
The command completed successfully.


Target 127.0.0.1

"LAPTOP ping 127.0.0.1"



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms


"LAPTOP net view 127.0.0.1"

Shared resources at 127.0.0.1

JFG's Laptop

Share name Type Used as Comment

-------------------------------------------------------------------------------
bigdough Disk
Desktop Backup Files Disk
Downloads Disk
Laptop Music Disk
Laptop Pictures Disk
LimeWire Downloads Disk
My Software Disk
Printer Print SnagIt 7
Printer2 Print Creates Adobe PDF
Printer4 Print Microsoft Office Document Image Writer
Printer5 Print ActiveTouch Document Loader
Printer6 Print Impact ColorFax Lite
Printer7 Print Fax via eFax 3.5
SharedDocs Disk
Unzipped Disk
The command completed successfully.


Ping Targets www.yahoo.com 66.94.230.32 192.168.1.1

Target www.yahoo.com

"LAPTOP ping www.yahoo.com"



Pinging www.yahoo.akadns.net [68.142.226.47] with 32 bytes of data:



Reply from 68.142.226.47: bytes=32 time=19ms TTL=52

Reply from 68.142.226.47: bytes=32 time=19ms TTL=52

Reply from 68.142.226.47: bytes=32 time=17ms TTL=52

Reply from 68.142.226.47: bytes=32 time=16ms TTL=52



Ping statistics for 68.142.226.47:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 16ms, Maximum = 19ms, Average = 17ms


Target 66.94.230.32

"LAPTOP ping 66.94.230.32"



Pinging 66.94.230.32 with 32 bytes of data:



Reply from 66.94.230.32: bytes=32 time=94ms TTL=52

Reply from 66.94.230.32: bytes=32 time=86ms TTL=52

Reply from 66.94.230.32: bytes=32 time=86ms TTL=52

Reply from 66.94.230.32: bytes=32 time=88ms TTL=52



Ping statistics for 66.94.230.32:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 86ms, Maximum = 94ms, Average = 88ms


Target 192.168.1.1

"LAPTOP ping 192.168.1.1"



Pinging 192.168.1.1 with 32 bytes of data:



Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

Reply from 192.168.1.1: bytes=32 time<1ms TTL=64



Ping statistics for 192.168.1.1:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 1ms, Average = 0ms


End diagnosis for LAPTOP
 
C

Chuck

<SNIP>

OK, Jake,

Your original statement was accurate. The only problem you show is that Laptop
can't net view Gateway - by name or by IP address. And browstat run on Laptop
can't resolve Gateway's address. Please read all of both of these articles, and
follow links to other articles:
<http://nitecruzr.blogspot.com/2005/05/your-personal-firewall-can-either-help.html>
<http://nitecruzr.blogspot.com/2005/05/browstat-utility-from-microsoft.html>

Also, read all of this article, item by item, and linked articles:
<http://nitecruzr.blogspot.com/2005/05/troubleshooting-network-neighborhood.html>

Specific items to look for:
- Unknown or misbehaving personal firewall on either computer.
- Corrupt LSP / Winsock on Laptop.
 
G

Guest

thanks chuck. i've read and tried everything i could in your articles and
links. most of it is way over my head, but i did try. i cannot figure this
out.
 
C

Chuck

thanks chuck. i've read and tried everything i could in your articles and
links. most of it is way over my head, but i did try. i cannot figure this
out.
Click to expand...

Jake,

I can explain most of it, but I need a clue what is over your head. If you
cannot figure this out, I'll try to explain in more detail, but you have to help
me.

It's the weekend now. I can explain some easier in email, if you'd like to try
that.
 
G

Guest

chuck, it's fixed! i found the solution on this website...
http://www.michna.com/kb/wxnet.htm

and it actually worked. i didn't have to change any firewall settings.

You have both the following symptoms:

You can ping the computer by IP and by name.
When you type on another computer, replacing computername with the name of
the inaccessible computer:
net view \\computername

you get one of the various "Error 5" error messages, like "System error 5
has occurred. Access is denied" or "Error 5: You do not currently have access
to this file. ..."

This is in some cases caused by a registry setting named RestrictAnonymous.
Go to the computer which you cannot access, start a registry editor and
change the following registry value.

HKEY_LOCAL_MACHINE
\SYSTEM
\CurrentControlSet
\Control
\Lsa
Value name: RestrictAnonymous
Value type: DWORD

If the value is 1 or even 2, change it to 0, reboot and retest. If the
problem is solved, leave the value at zero. If not, you can change it back if
you like.

Check immediately afterwards and again after a reboot, whether the value
changes back to non-zero on its own. If that happens, then you have to find
the culprit, which can be spyware, a worm, or a badly designed security
program. In this case this procedure most likely solved your problem, but
then the bad software stepped back in and recreated the problem.

In this case you can try to disable running programs and services and retry
until you find out which one is responsible. Or you could try to download and
run RegMon from www.sysinternals.com. In RegMon set a filter for the registry
value in question (or wade through all the registry accesses), set the
problem value to zero, then observe which program accesses it and changes it
back to 1. Locate that program and uninstall it. And please don't forget to
report the bad program here, so we can get a list of offending programs.

Two known Trojans that change this value (and also some network access
policies) call themselves mcafee32.exe and msconfg.exe, trying to pose as the
antivirus program of that name or as a Microsoft configuration program module.
 
C

Chuck

chuck, it's fixed! i found the solution on this website...
http://www.michna.com/kb/wxnet.htm

and it actually worked. i didn't have to change any firewall settings.

You have both the following symptoms:

You can ping the computer by IP and by name.
When you type on another computer, replacing computername with the name of
the inaccessible computer:
net view \\computername

you get one of the various "Error 5" error messages, like "System error 5
has occurred. Access is denied" or "Error 5: You do not currently have access
to this file. ..."

This is in some cases caused by a registry setting named RestrictAnonymous.
Go to the computer which you cannot access, start a registry editor and
change the following registry value.

HKEY_LOCAL_MACHINE
\SYSTEM
\CurrentControlSet
\Control
\Lsa
Value name: RestrictAnonymous
Value type: DWORD

If the value is 1 or even 2, change it to 0, reboot and retest. If the
problem is solved, leave the value at zero. If not, you can change it back if
you like.

Check immediately afterwards and again after a reboot, whether the value
changes back to non-zero on its own. If that happens, then you have to find
the culprit, which can be spyware, a worm, or a badly designed security
program. In this case this procedure most likely solved your problem, but
then the bad software stepped back in and recreated the problem.

In this case you can try to disable running programs and services and retry
until you find out which one is responsible. Or you could try to download and
run RegMon from www.sysinternals.com. In RegMon set a filter for the registry
value in question (or wade through all the registry accesses), set the
problem value to zero, then observe which program accesses it and changes it
back to 1. Locate that program and uninstall it. And please don't forget to
report the bad program here, so we can get a list of offending programs.

Two known Trojans that change this value (and also some network access
policies) call themselves mcafee32.exe and msconfg.exe, trying to pose as the
antivirus program of that name or as a Microsoft configuration program module.
Click to expand...

Jake,

Thanks for the update.
 

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