Canon S820 Run dry, now will not print

[chip3130]

Have a Canon S820 that is about a year old (will probably be 1 day past the
warrenty when I check). Very little printing on it (about once, every few
weeks). I have now replaced the ink tanks for a second time.

The photo inks ran dry a while back, and the black just did so too. Now,
upon replacing them, I can't get any black to show, and the color is so
light, you can barely see the test patterns.

I have tried repeated cleaning cycles (both deep and regular). Still, I get
nothing.

Speaking of which, isn't the printer suposed to print a page during
cleaning? It doesn't even eject a blank sheet when I run it through a
cycle. It says it is in cleaning mode, and then clears normally in the
print manager.

Any advice, because I am not going to buy a new print head at $80 just
because I didn't make sure that I printed something every 9.35 days, and
played voodoo music in the background, to make sure the heads didn't clog.

 

[Tony1that matters]

It is entirely possible that you have encrusted ink deeper down in the head.
Take it out and position it in a shallow saucer in warm water: ink will
(should) flow instantly and colour the water. To remove encrusted crud or
ink paper residue do the same with Windolene (Windex USA).
Dont allow it to dry overnight but dab clean with clean tissue. If all else
fails a spare cartridge filled with the Windolene ( ammonia is a solvent for
dye inks) and attempt the cleaning and print cycle which then purges old ink
from inside out. It doesn't auto feed a print sheet you have to choose that
option or head alignment, after cleaning or deep cleaning
Tony

 

[Al Rudderham]

The photo inks ran dry a while back, and the black just did so too. Now,
upon replacing them, I can't get any black to show, and the color is so
light, you can barely see the test patterns.

I have tried repeated cleaning cycles (both deep and regular). Still, I get
nothing.

If you actually ran the printer without ink, then you probably fried
the head. The ink acts as a coolant, and you never want to run out.

Speaking of which, isn't the printer suposed to print a page during
cleaning? It doesn't even eject a blank sheet when I run it through a
cycle. It says it is in cleaning mode, and then clears normally in the
print manager.

The S800 does not print anything on a cleaning cycle, doesn't move any
paper. I'm sure the S820 is the same.

Any advice, because I am not going to buy a new print head at $80 just
because I didn't make sure that I printed something every 9.35 days, and
played voodoo music in the background, to make sure the heads didn't clog.

It's probably not the frequency of printing that's the problem, it's
that you ran the printer with no ink.

 

[chip3130]

If you actually ran the printer without ink, then you probably fried
the head. The ink acts as a coolant, and you never want to run out.

It's probably not the frequency of printing that's the problem, it's
that you ran the printer with no ink.

So what happens if you run a 200 page job, and it runs out at page 137? You
destroy the printer? Pretty crappy engineering, and BS if you ask me. I
looked though all the paperwork on this printer, and it does not mention
this warning anywhere. If this is true, I would think that page 1 of the
manual would have it in size 40 bold type to keep people from having a
printer "burn up," while using it.

Ink is a coolant? Now that is rich. I am not saying you are wrong (as I
have no idea), but I know that I will never buy another Canon printer, nor
will anyone else who I make recommendations for....

 

[Al Rudderham]

So what happens if you run a 200 page job, and it runs out at page 137? You
destroy the printer? Pretty crappy engineering, and BS if you ask me.

How about the printer tells you it is out of ink and pauses until you
add more?

Ink is a coolant? Now that is rich. I am not saying you are wrong (as I
have no idea), but I know that I will never buy another Canon printer, nor
will anyone else who I make recommendations for....

I don't believe that is unique to Canon. I think you will find that
you risk damaging the head of any inkjet printer you run without ink
for an extended period. And at least Canon has easily replacable
heads.

 

[NCHA]

SNIP<<<

Ink is a coolant? Now that is rich. I am not saying you are wrong (as I
have no idea), but I know that I will never buy another Canon printer, nor
will anyone else who I make recommendations for....

In some respects Ink is a cooler, most printers use a thermal process
to "squirt" the ink out of the head.

 

[Ron Cohen]

Did you ignore the low ink warning that appeared when the tanks began to run
low? Don't blame Canon because you failed to follow normal precautions. Yes,
ink does act a a coolant for the print heads and it is a widely known fact
that any print head will burn up when run dry. At least Canon gives you
ample warning. If you ruin the engine on your car because you ignored the
low oil warning light or run out of gas in the middle of nowhere because you
didn't gas up when the gauge read nearly empty will you also blame the
automaker for your negligence?

 

[chip3130]

Did you ignore the low ink warning that appeared when the tanks began
to run low? Don't blame Canon because you failed to follow normal
precautions. Yes, ink does act a a coolant for the print heads and it
is a widely known fact that any print head will burn up when run dry.
At least Canon gives you ample warning. If you ruin the engine on your
car because you ignored the low oil warning light or run out of gas in
the middle of nowhere because you didn't gas up when the gauge read
nearly empty will you also blame the automaker for your negligence?

Since you are an idiot and jump to conclusions, I will reply. No, I did
not do this. I replaced it as soon as I got the low ink warning.

Wisely know fact? Well if so, then wouldn't it be something that Canon
would print SOMEWHERE in their manual? And since you are so damn bright,
then why did the two Canon reps laugh when I asked them about this? They
said that this would not have been the cause.

Go away ignorant person, and get some facts straight before you post.

 

[Ron Cohen]

Since you are an idiot and jump to conclusions, I will reply. No, I did
not do this. I replaced it as soon as I got the low ink warning.

First, I did not jump to conclusions. I asked a question based upon the subject line, which is the one you created. It says "Canon S820 Run dry, now will not print". Your previous enteries indicated that you had run the printer dry, especially where you posed the question about ink running out in the middle of a 200 page document. You can now say that you replaced the tanks immediately, but your previous entry indicates otherwise

Wisely know fact? Well if so, then wouldn't it be something that Canon
would print SOMEWHERE in their manual? And since you are so damn bright,
then why did the two Canon reps laugh when I asked them about this? They
said that this would not have been the cause.

"Wisely know fact?" (sic) Do a google search for starters. You asked two Canon reps. Those guys must be running around everywhere if they are that accessible. Times must hve changed. It took two days for me to get a reply to a question I submitted to them. Only one person responded and it was clear they were not knowlegeable about basic printer operation (or much of the English language). Why doesn't Canon print in huge bold letters such a warning? Maybe they figure that since the instructions state to replace an ink tank when the warning appears that the user has enough common sense to do so. Does the owners manual of your car tell you to put gas in it before it runs out when the gauge shows empty or do they assume that the driver has at least a little common sense? You can only makes instructions idiot proof up to a point.

Go away ignorant person, and get some facts straight before you post.

You certainly seem to have a belligerent attitude. Does the 'chip' in your userid refer to something on your shoulder? I believe my facts are much straighter than yours. At least I understand basic printer operations. I've assisted numerous people on this newsgroup and not one of them has ever indicated I didn't know my facts, but I do get a lot of thank you notes. The fact that you didn't even know running a printer dry would damage a printhead indicates your knowlege level is sub novice.Chill out for a while and your attitude might improve. A little anger management wouldn't hurt either.

 

[Old Nick]

....and in reply I say!:

do you work for canon or smmething?

If my car runs out of _petrol_ I do not expect it to blow up.

******************************************************************************************
Until I do the other one,this one means nothing
Nick White --- HEAD:Hertz Music

remove ns from my header address to reply via email

!!
<")
_/ )
( )
_//- \__/

 

[chip3130]

First, I did not jump to conclusions. I asked a question based upon
the subject line, which is the one you created. It says "Canon S820
Run dry, now will not print". Your previous enteries indicated that
you had run the printer dry, especially where you posed the question
about ink running out in the middle of a 200 page document. You can
now say that you replaced the tanks immediately, but your previous
entry indicates otherwise

You really need to learn how to read. I prompted the example of "So what
happens if you run a 200 page job, and it runs out at page 137." I never
said that I did this; it was used as an example. Again I ask the same
question- you run a print job, and midway through, the cart goes dry. Does
the printer stop, or does it self-destruct? Pretty sad engineering if it
just goes about it's merry way, and destroys itself. I think if I had
actually done this, I would know the answer, and thus would not be asking.
Therefore, learn to read, and not assume.

"Wisely know fact?" (sic) Do a google search for starters. You asked
two Canon reps. Those guys must be running around everywhere if they
are that accessible. Times must hve changed. It took two days for me

Yeah, I called by phone, and got immediate response online. Why is it you
assume that because you don't get service, no one else does. Again, quit
being an idiot, and assuming you know something based on your experience
alone. Just because you think you know more about printers than any given
printer tech doesn't mean it is true.

to get a reply to a question I submitted to them. Only one person
responded and it was clear they were not knowlegeable about basic
printer operation (or much of the English language). Why doesn't Canon
print in huge bold letters such a warning? Maybe they figure that
since the instructions state to replace an ink tank when the warning
appears that the user has enough common sense to do so. Does the
owners manual of your car tell you to put gas in it before it runs out

Does your car self-destruct if you run out of gas? You have a gas gauge,
but still, people misjudge, and run out of gas on occasion. You could print
something, and misjudge the same way. Last time I checked bright guy, you
can just put gas in when it runs out, and the car takes off as normal.
According to your logic, if your printer runs out, it self-destructs.

when the gauge shows empty or do they assume that the driver has at
least a little common sense? You can only makes instructions idiot
proof up to a point.

Chill out for a while and your attitude might improve. A little anger
management wouldn't hurt either.

I don't like idiots like yourself. So enough of your justification for your
jumping to conclusions. Plonk file you do.

 

[Colonel Blip]

I think the correct anology is 'does your car self-destruct if you lose all
of the coolant from the radiator' and I can attest it does!! :-(

 

[ron nash]

You really need to learn how to read. I prompted the example of "So what
happens if you run a 200 page job, and it runs out at page 137." I never
said that I did this; it was used as an example. Again I ask the same
question- you run a print job, and midway through, the cart goes dry. Does
the printer stop, or does it self-destruct? Pretty sad engineering if it
just goes about it's merry way, and destroys itself. I think if I had
actually done this, I would know the answer, and thus would not be asking.
Therefore, learn to read, and not assume.

I have a Canon S820. It stops printing before it is completely out of
ink and tells you to replace the empty cartridge. The printer will
stop and protect the print head before the sponge in the cartridge is
completely out of ink.

You can press the right most button to ignore (at your own risk!) the
message and continue printing. To print after getting this warning is
risking possible print head damage. I sometimes do this if I only need
a page printed (photo printing), after first checking the cartridge to
see if there is enough ink left to go on a bit.

_ ___,;;;/ | Ron Nash ([email protected]) San Diego State University
,;( )__, )~\| | (Remove shoes for valid address)
;; // '--; | Gin-N-Tonic endurance horse
' ;\ | | Luv on Fire trusty trail horse

 

[Old Nick]

....and in reply I say!:

Crap! Ink in a printer = petrol in a vehicle. It's what drives the
unit. If my car runs out of petrol, then it stops with litttle or no
damage.

I do not expect the basic functionality of my machine to decide
whether it blows up or not.

I realise that a gearbox that has oil in it will blow up if the oil
runs out (DAMHIKT!), but if the drive shaft breaks, it stops. it does
not blow up.

I think the correct anology is 'does your car self-destruct if you lose all
of the coolant from the radiator' and I can attest it does!! :-(

******************************************************************************************
Until I do the other one,this one means nothing
Nick White --- HEAD:Hertz Music

remove ns from my header address to reply via email

!!
<")
_/ )
( )
_//- \__/

 

[Colonel Blip]

Yep, and apparently like you I always know I am right, e.g needing no advice
from my wife when we travel... until I make a fool of myself and end up in
the wrong place because I ignored her unsolicited advice.

 

[Old Nick]

....and in reply I say!:

yeah whatever....

Yep, and apparently like you I always know I am right, e.g needing no advice
from my wife when we travel... until I make a fool of myself and end up in
the wrong place because I ignored her unsolicited advice.

******************************************************************************************
Until I do the other one,this one means nothing
Nick White --- HEAD:Hertz Music

remove ns from my header address to reply via email

!!
<")
_/ )
( )
_//- \__/

 

[Doo Wopper]

chip3130 wrote:
I just responded to an old August post about "banding" on a Canon S900
printer.

Look for the thread "S900" fromo August 18 and look for my response. I
happened on a "procedure" that may work for you. I was able to restore
a "clogged" printhead. Maybe it can work for you.