Canon S820 Prints Blue on Glossy Paper

[Nightcats]

My Canon S820 has begun printing only blue tones when printing to
glossy photograph paper. It prints all colors on ordinary printer
paper. I have never refilled my cartridges; I always buy new
cartridges. I have downloaded the most recent driver from Canon's web
site and installed it. I am using Canon Photo Paper Plus, but get the
same blue colors on other brands of glossy paper as well. I have
performed all routine maintenance on the printer including print head
alignment, etc.

I took the printer to a repair shop. It printed just fine on glossy
paper when hooked up to their printer. Therefore, they told me the
problem was with my computer and not the printer. I took a sample
printout to the computer repair shop. The technician told me he could
think of no reason why the computer would be at fault and said the
problem is with the printer.

I have had the printer for a few years and it has worked well until
recently. Has anyone any ideas about what the problem could be? I
don't want to buy a new printer if the problem is with the computer,
but it if is with the computer, how do I fix it?

 

[ato_zee]

I took the printer to a repair shop. It printed just fine on glossy
paper when hooked up to their printer. Therefore, they told me the
problem was with my computer and not the printer.

Could well be that you have inadvertently changed, or activated,
a colour profile. A colour profile is the bit of software that adjusts
the output to the printer for each colour. Adobe Photoshop, and
most image editing software supports colour profiles. It is
a complex subject, and you don't say what application you are
printing from. Google for colour profiles, both spellings, color and
colour.
For most of us the defaults work fine, and we never get involved
with profiles, but if you have turned one on, you may have to
dig into the applications manuals to find where the settings are,
and how to change them.
You don't say if web pages print with the same colour cast?
Until you have diagnosed correctly a replacement printer could
possibly do the same.

 

[Nightcats]

Thanks for replying. I have printed from Adobe Photoshop CS, MS
Pubisher and MS Word, and get the same blue color on glossy paper. I
just now printed this web page onto regular printer paper, and the
printing was much better than on glossy, but there was still too much
blue. Some of the text had a blue tone instead of pure black, for
example. I have not tried printing a web page on glossy

I don't understand color profiles very well. There is only one
associated with my printer, and it the default. In Photoshop, the color
setting seems to be set for North American General Purpose Defaults.
The problem can't be Adobe, because I get the same thing from other
applications. Do you mean I might have somehow changed the defrault
profile associated with the printer? How can I change it back to
normal?

Thanks again
June

 

[Fenrir Enterprises]

I don't understand color profiles very well. There is only one
associated with my printer, and it the default. In Photoshop, the color
setting seems to be set for North American General Purpose Defaults.
The problem can't be Adobe, because I get the same thing from other
applications. Do you mean I might have somehow changed the defrault
profile associated with the printer? How can I change it back to
normal?

Thanks again
June

If you go into the Control Panel -> Printers & Faxes, right-click on
the name of your printer, and go into Printing Preferences, you'll
usually load the same printer setting dialog that you get within the
program. This setting is global, and will be the template used for all
programs unless you change it. Check to make sure that you don't have
any of the individual color sliders changed (Some printers allow you
to increase/decrease the amount of specific colors) or have it seet to
'cool tones'. You should also try running a cleaning cycle, though if
it prints normally on regular paper, I doubt this is your problem.

If you have created pre-saved settings for different papers, you
should try changing the settings manually instead of loading any
template you created.

If none of this works, you should try un-installing the driver and
downloading the newest driver from their website. Also, you can try
changing the cable you're using. It's a rare problem, but sometimes
having a very slightly damaged cable can make the printer do weird
things.

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