Canon LIDE50 not working in W2000

[Nico]

Hi there,

I have a Canon Lide50 installed on Windows 2000 SP4 along with Canoscan
Tolbox 4.1 and Arcsoft Photostudio 5.0, and its behaviour is *very*
erratic...

The scanner was working more or less ok, until I recently moved the PC (and
probably changed the USB devices connections)
Previously, the scanner was sometimes not starting the "preview" mode. I
noticed from the task manager that a strange entry "wowexec" appeared under
NTVDM.exe (indented). When i killed the task, the scan would start properly.
Anybody knows what this wowexec is about, and why it interferes with the
scanning process ?

Now the scanner first got stuck in the calibration phase. I shutdown and
restarted, and now the scan locks up in the middle of the preview, and
photostudio eats up 99% of my CPU time. If i kill the wowexec task again,
then photostudio, and restart, I get a ScanGearCS and TWAIN error.
Has anybody encountered a similar problem in W2000 and have any idea how to
debug this problem ?
(my chipset driver is up to date, by the way)

TIA

 

[DL]

You might need to completely uninstall all canon software/drivers then
reinstall as per canon instructions.
There are various updates on canon site.
PS works fine for me with win2k sp4

 

[The Real Bev]

You might need to completely uninstall all canon software/drivers then
reinstall as per canon instructions.
There are various updates on canon site.
PS works fine for me with win2k sp4

Are you perhaps running out of room on your C:\ drive? I just had a similar
(everything goes to hell) problem with a slide scanner, but the problem was
caused by a 900-meg config-type (I assume) file growing invisibly in my
....\local settings\... subdirectory on C:, leaving me with only 25 meg --
which win2K apparently found insufficient. (Slides were being scanned into a
drive with LOTS of spare room.)