Canon i860 printer 3e ink empty in few hours

[Amy Moore]

We are using the Canon i860 desktop color printer.
This printer comes with 5 color ink cartridges.
Last few months, after we installed new Canon 3e - the large black ink
cartridge, ink will be empty within few hours, even without printing
anything. So far, we went through 6 new ink cartridges. We also clean and
replaced the print head assembly (we purchased 2 new printer heads) with the
same result. Any one out there has the same experiences and how to fix this
problem?

Thank you.

 

[Amy Moore]

Our tech opened the printer, and do not find puddle of inks inside the
printer.

 

[measekite]

We are using the Canon i860 desktop color printer.
This printer comes with 5 color ink cartridges.
Last few months, after we installed new Canon 3e - the large black ink
cartridge, ink will be empty within few hours, even without printing
anything. So far, we went through 6 new ink cartridges. We also clean and
replaced the print head assembly (we purchased 2 new printer heads) with the
same result. Any one out there has the same experiences and how to fix this
problem?

Thank you.

Are you and have you always used Canon ink?

 

[FBonVistaX64]

Are you and have you always used Canon ink?

Why? What does that have to do with anything?

 

[georgeh]

Why? What does that have to do with anything?

What can I say? I have found that non-Canon ink will ruin my
inkjet printer. I have used several Canon inkjet printers over
the years -- 600, 620, now i850. Non-Canon ink caused blocked
print heads; they could not be unblocked. The i850 has never
experienced non-Canon ink.

Genuine Canon ink cartridges can be found on eBay at very low
prices. Why? I do not know, but I suspect stockroom losses at
various businesses. That is none of my business.

I print a lot of pages with photos embedded in the text. Probably
10K a year, so cost per page is an important consideration.

GFH

 

[measekite]

What can I say? I have found that non-Canon ink will ruin my
inkjet printer.

VERY TRUE

I have used several Canon inkjet printers over
the years -- 600, 620, now i850. Non-Canon ink caused blocked
print heads; they could not be unblocked. The i850 has never
experienced non-Canon ink.




Genuine Canon ink cartridges can be found on eBay at very low
prices. Why? I do not know, but I suspect stockroom losses at
various businesses. That is none of my business.

It may be possible that what you thought was inexpensive genuine ink carts
on eBay was counterfeit. eBay is a perfect place to sell counterfeits.

I print a lot of pages with photos embedded in the text. Probably
10K a year, so cost per page is an important consideration.

If you are not after quality then maybe if you can get these printers
cheap enough it may be worth it to use the inferior ink and replace your
printer frequently.

 

[FBonVistaX64]

What can I say? I have found that non-Canon ink will ruin my
inkjet printer. I have used several Canon inkjet printers over
the years -- 600, 620, now i850. Non-Canon ink caused blocked
print heads; they could not be unblocked. The i850 has never
experienced non-Canon ink.

Genuine Canon ink cartridges can be found on eBay at very low
prices. Why? I do not know, but I suspect stockroom losses at
various businesses. That is none of my business.

I print a lot of pages with photos embedded in the text. Probably
10K a year, so cost per page is an important consideration.

GFH

*BULLSHIT*!!!

 

[georgeh]

*BULLSHIT*!!!

Which? I print 10K a year? I had blocked print heads in the 600 and
620? Genuine Canon ink cartridges can be found on Ebay? They may
be stockroom losses? It is none of my business?

OR, you sell inferior non-Canon ink?

GFH

 

[georgeh]

I, on the other hand, have never used Canon inks, and I have neer had so
much as a single problem.

Quite possible, if you print frequently. I tend to print in spurts,
with long
intervals between printer usages. My experience is that one month of
no
printing puts the printer at risk.

GFH

 

[IntergalacticExpandingPanda]

Quite possible, if you print frequently. I tend to print in spurts,
with long
intervals between printer usages. My experience is that one month of
no
printing puts the printer at risk.

GFH

This is at least a valid concern, though I've had OEM canon ink clog.
My issue I think wasn't so much that I didn't print often enough, but
I printed photos and I don't think my old bci-3ebk got cleaned. I
replaced the heads on my mp760 twice when I was running OEM ink, once
under warranty.

On canon, a printhead will run you $50, if you print using two sets of
aftermarket cartridges odds are good that you'll save $50.

 

[Arthur Entlich]

Where did your tech look for the ink.


Most inkjet printers have a series of pads near their base (often under
the printer mechanism), which hold "waste ink". It can be delivered via
a tube or via dripping down, etc. Obviously, the ink has to be going
somewhere, and I expect that's where it is. It may begin to leak out
the bottom if this continues.

Most of the time ink leaks because the cartridge is not functioning
properly due to a hole in the wrong place, or a broken seal, or a
stopper not properly sealed, or the cartridge not sealing properly on
installation around the head carriage parts and so forth. Are these
refilled cartridges or new original Canon cartridge (that could get very
expensive).

Art


If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

 

[Arthur Entlich]

I just found your original posting here.

As you sure the ink cartridges are empty when you remove them, or is the
printer just stating they are empty?


It would seem to me that if 6 large black ink cartridges have emptied
into the printer:

1: it would be leaking in out the bottom or soon will

2: The cost of 6 large black OEM ink cartridge are more valuable than
replacing the printer. Although I am not big on replacing printers
which can be replaced, if the printer is having that extreme an issue,
and is likely to start now leaking ink out the bottom, it might be time
to replace it.

Art



If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

 

[Arthur Entlich]

The OP seems to imply these are Canon original inks
and cartridges, but perhaps they aren't.

How many pages did you print until the previous printers were "ruined"
by 3rd party inks. What brands of inks provided the problems with those
printers? How many pages has the 850i had through it so far?

Art


If you are interested in issues surrounding e-waste,
I invite you to enter the discussion at my blog:

http://e-trashtalk.spaces.live.com/

 

[FBonVistaX64]

Which? I print 10K a year? I had blocked print heads in the 600 and
620? Genuine Canon ink cartridges can be found on Ebay? They may
be stockroom losses? It is none of my business?

OR, you sell inferior non-Canon ink?

GFH

None of the above.
It's pure, unadulterated *BULLSHIT* that compatible after market ink
will ruin any print head.

 

[DevilsPGD]

None of the above.
It's pure, unadulterated *BULLSHIT* that compatible after market ink
will ruin any print head.

If it's compatible, sure. The problem is that some aftermarket ink has
been sold as compatible when it did in fact cause clogged print heads.

 

[FBonServer2008X64]

If it's compatible, sure. The problem is that some aftermarket ink has
been sold as compatible when it did in fact cause clogged print heads.

I'm on my 12th yr of using compatible ink with no problems.
Oh, I'm sure you're aware of the fact that any ink, including the much
over priced oem ink, can and does cause clogged print heads, right?

 

[IntergalacticExpandingPanda]

We are using the Canon i860 desktop color printer.
This printer comes with 5 color ink cartridges.
Last few months, after we installed new Canon 3e - the large black ink
cartridge, ink will be empty within few hours, even without printing
anything. So far, we went through 6 new ink cartridges. We also clean and
replaced the print head assembly (we purchased 2 new printer heads) with the
same result. Any one out there has the same experiences and how to fix this
problem?

I'd like to help, but if you replaced the head, and if you are using
Canon OEM ink, and ink is being dumped at a rate of about 20 ml ever
few hours?

I'd do as Arthur suggests, check to make sure the ink is actually
"gone". There are some aftermarket cartridges that leak, but to leak
this quickly odds are you'd see it before you pop it in the printer.
A printhead gasket would possibly explain this as well, though a few
hours is pretty quick.

If you've verified the ink is actually gone I can only think of a few
causes to the problem

1) Leaky cartridges
2) Printhead gasket
3) Bad logic board (as in the printer is stuck on a cleaning cycle)

(1) would be amazing but not impossible.
(2) is at least possible
(3) At this rate of speed, I lean toward this as the explanation.
Firing at full steam it's very possible to drain a bci-3e in 1/2
hour.


The i860 is a printer worth keeping in service, but if you've actually
lost 100ml of ink into the printer, unless you feel comfortable
replacing the waste pad, it's time to consider a new one.

http://store.apple.com/us/product/TN627LL/A?cid=AOS-US-SHOP-Froogle

This is the best price for the ip4500. It'll cost more to operate
than the i860, but not as much as the new ip4600.

 

[DevilsPGD]

I'm on my 12th yr of using compatible ink with no problems.

Good for you. Not all ink listed as compatible is actually compatible.
One of my friends worked at a mall kiosk selling ink refill kits and
"recharging" ink cartridges, and his boss' instructions were to feel
free to swap labels on the bulk bottle refill kits whenever needed
(Within the same colour, of course) rather then turning away a customer.

It didn't matter what make or model of printer you wanted, you needed
yellow, you got "generic yellow" (although I believe he said they kept
photo ink separate from regular ink)

Interestingly they used OEM ink on the printers in the kiosk not their
refill kits, that's rather telling too.

All that being said I'm not saying that the generic ink is always bad,
it obviously works much of the time otherwise there wouldn't be repeat
buyers, but at the same time you don't really know what you're getting.

Oh, I'm sure you're aware of the fact that any ink, including the much
over priced oem ink, can and does cause clogged print heads, right?

Sure. If this happens under the warranty period it also gets fixed by
the manufacturer.

 

[IntergalacticExpandingPanda]

In message <[email protected]> FBonServer2008X64 <[email protected]> was



Good for you. Not all ink listed as compatible is actually compatible.
One of my friends worked at a mall kiosk selling ink refill kits and
"recharging" ink cartridges, and his boss' instructions were to feel
free to swap labels on the bulk bottle refill kits whenever needed
(Within the same colour, of course) rather then turning away a customer.

This is interesting, and worthy of note. Some compatible inks work in
a wide range of printers. Others do not. If this is common practice
then I would imagine a lawsuit for burnt out heads if they can prove
the ink provided wasn't at least "compatible" according to the
manufacturer.

Now if you have a real world example of ink that was manufactured to
be compatible, I'd be glad to hear it.

This is why if you use bulk ink you really need to get information
from those who had experience with it. For me, I bought the cheapest
printer possible before taking the plunge, the Canon ip3000 was $45 so
it would be no great loss if the printer exploded.

It didn't matter what make or model of printer you wanted, you needed
yellow, you got "generic yellow" (although I believe he said they kept
photo ink separate from regular ink)

Ah OK, so they are swapping out black ink. For text 600dpi is common
place on inkjets. You can swap out dye for pigment with only a loss
in quality.

Sure. If this happens under the warranty period it also gets fixed by
the manufacturer.

Actually Canon ships out replacement heads with few questions asked,
and they don't even want the old head back. They sort of depend on
the end user's honesty. If an Epson fails, they either get sent a
factory referb or get sent to a repair facility, either way the
printer gets replaced while under warranty. The burden of proof that
it failed is on the consumer, which is easy to establish. The burden
of proof it was the fault of ink is on the manufacturer, and that's a
tough case to prove.

 

[FBonVistaX64]

Good for you. Not all ink listed as compatible is actually compatible.
One of my friends worked at a mall kiosk selling ink refill kits and
"recharging" ink cartridges, and his boss' instructions were to feel
free to swap labels on the bulk bottle refill kits whenever needed
(Within the same colour, of course) rather then turning away a customer.

It didn't matter what make or model of printer you wanted, you needed
yellow, you got "generic yellow" (although I believe he said they kept
photo ink separate from regular ink)

Interestingly they used OEM ink on the printers in the kiosk not their
refill kits, that's rather telling too.

All that being said I'm not saying that the generic ink is always bad,
it obviously works much of the time otherwise there wouldn't be repeat
buyers, but at the same time you don't really know what you're getting.


Sure. If this happens under the warranty period it also gets fixed by
the manufacturer.

You're confusing "generic" with "compatible".
I've never bought or used any "generic" labeled ink, nor do I intend to.
Face it, we're talking liquid ink.
It's not rocket science.