Canon i250 paper jam

[Lefty Mills]

When I print a page - A 4 paper - 210 mm x 297 mm - with my Canon
i250 printer, the paper does not totally eject from the printer, about
4 mm remains inside. I can pull it out manually. However, if I print
2 or more pages, the last 4 mm of the first page gets chewed up.
Does anyone know a fix for this?

Lefty

 

[Tony]

When I print a page - A 4 paper - 210 mm x 297 mm - with my Canon
i250 printer, the paper does not totally eject from the printer, about
4 mm remains inside. I can pull it out manually. However, if I print
2 or more pages, the last 4 mm of the first page gets chewed up.
Does anyone know a fix for this?

Lefty

Lefty
I am really not quite sure what is happening here. Does the second page
actually run into the back of the first?
Sorry to start with the obvious but is the driver correctly set for A4 (in
WinXP you may have to set the driver to A4 in 2 places although this is more
common with laser printer drivers).
Also is the application correctly set for A4.
Did this suddenly start to happen? If so, what recent changes if any have you
made?
A4 is 19mm longer than letter and I am wondering if the printer thinks it is
printing on letter and not fully ejecting the page.
The other possibility is that the printer NVRAM is set for USA which is just
about the only place in the world that does not use A4 as standard.
Unfortunately I believe the only way to set the NVRAM for this printer is by
using a special program which is reputed to only work under Win98 although I
have never tried it in WinXP (win98 compatibility mode perhaps?). If you want
to go to the trouble of trying this I can find the URL where you can get the
program, it is identified as being for the i320 but I believe it works for the
i250 also.
Tony

 

[Lefty Mills]

Thanks, Tony.
I will now recheck that everything is set for A4 paper. I may also
delete and then reinstall the printer drivers.
The printer worked perfectly for over a year, so I doubt that the
problem is NVRAM.

Lefty

 

[Tony]

Thanks, Tony.
I will now recheck that everything is set for A4 paper. I may also
delete and then reinstall the printer drivers.
The printer worked perfectly for over a year, so I doubt that the
problem is NVRAM.

Lefty

Lefty
I agree, if it was working before then the NVRAM is an unlikely culprit.
Uninstalling the drivers and reinstalling is well worthwhile.
Tony

 

[Lefty Mills]

Tony-
You were right. I installed US drivers by mistake. I have now
installed European drivers and it works fine.

Thanks!

Lefty