Canon 5000f is driving me nuts!

[Bill Mackey]

Hello: I have the above mentioned scanner which I think was designed in
hell. Out of the box, it gave me numerous twain errors which I fixed by
installing new canon drivers. I deleted all the old drivers with the
Canon uninstall program"deldrv" so I'm sure everything went ok there.
Now, when I attempt to copy say two separate documents, the scanner will
copy the first just fine. when I then attempt to copy the second doc,
the scanner freezes. all the while I am using the Canoscan Toolbox.
Any one have a similar problem before I throw the thing out the window?

 

[CSM1]

Hello: I have the above mentioned scanner which I think was designed in
hell. Out of the box, it gave me numerous twain errors which I fixed by
installing new canon drivers. I deleted all the old drivers with the
Canon uninstall program"deldrv" so I'm sure everything went ok there.
Now, when I attempt to copy say two separate documents, the scanner will
copy the first just fine. when I then attempt to copy the second doc, the
scanner freezes. all the while I am using the Canoscan Toolbox. Any one
have a similar problem before I throw the thing out the window?

Well, how good is your computer?

Also try scanning using the TWAIN interface from a photo editor program such
as Irfanview.
http://www.irfanview.com/
Get the plug-ins. Irfanview is not much without them.

It takes a pretty good computer to handle scanning full size documents at
too high of a resolution.

If you scan a 8.5 x 11 document at 1200 dpi (you should never!), it takes
about 400-800 Megabytes of Hard drive space in the form of virtual and/or
temp memory for each document in memory.

In other words, scan, save then scan again.

 

[Bill Mackey]

Well, how good is your computer?

Also try scanning using the TWAIN interface from a photo editor program such
as Irfanview.
http://www.irfanview.com/
Get the plug-ins. Irfanview is not much without them.

It takes a pretty good computer to handle scanning full size documents at
too high of a resolution.

If you scan a 8.5 x 11 document at 1200 dpi (you should never!), it takes
about 400-800 Megabytes of Hard drive space in the form of virtual and/or
temp memory for each document in memory.

In other words, scan, save then scan again.

I'm scanning in B&W at 300dpi. The computer is running Windows X-P with
a P-4 processor and 256 megs of ram

 

[CSM1]

I'm scanning in B&W at 300dpi. The computer is running Windows X-P with
a P-4 processor and 256 megs of ram

You have a good computer. You did not say the most important part, How big
and how much space is free on your hard drive.

How much hard drive space is available on the partition that Windows XP is
located?
Check with System Information for the virtual memory, you should have around
2 GB.

When SI starts with the general system information screen, the virtual
memory is at the bottom of the right pane.

System Information is located in the Accessories menu under System Tools.
It would not hurt to run disk check on your hard drives.

Disk check is in My Computer, Right Click on a drive, Properties, Tools Tab,
Check Now button.
Let Disk Check fix any errors that are found.

If you have enough hard drive space, then maybe you may have to reinstall
the Canon Drivers.

Get the latest drivers here.
http://consumer.usa.canon.com/ir/controller?act=SupportDetailAct&fcategoryid=235&modelid=8053

Get the driver labeled as below:
CanoScan 5000/500F Scanner Driver ScanGear CS Ver. 8.0.2.1 for Windows XP

I do not recommend the WIA driver for XP. You should not use WIA.

You may also want the uninstall utility.
Driver uninstall utility Ver. 1.2.3.6 for Windows XP/2000/ME/98