Cannot uninstall Symantec Corporate Antivirus 9.0 on workstation

[mmurdock]

I am trying to get Symantec Corporate Antivirus 9.0 removed from a
workstation so that I can upgrade it to 10.0. I have followed the
manual removal instructions as posted on the Symantec website and I am
still having problems. The problem that I am running into is that
every time I right click on any object on the desktop, like "My
Computer" or "Internet Explorer", Symantec Antivirus tries to
reinstall. When I use the CD to try and uninstall SAV it will ask for
Disk 1. I have also tried to all the SAV removal tools that are also
posted on the Symantec website. Still, no luck. Any suggestions?

 

[Rick \Nutcase\ Rogers]

Hi,

Check the context menu entries, these are the possible keys:

HKEY_CLASSES_ROOT\*\OpenWithList
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Directory\Background\shellex
HKEY_CLASSES_ROOT\Directory\shell
HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Drive\shell
HKEY_CLASSES_ROOT\Drive\shellex\ContextMenuHandlers
HKEY_CLASSES_ROOT\Folder\shell
HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers

More on this:
http://windowsxp.mvps.org/context_folders.htm

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Guest]

I am trying to get Symantec Corporate Antivirus 9.0 removed from a
workstation so that I can upgrade it to 10.0.

Contact Symantec tech support, and they will send you a utility that will
remove all traces of Symantec products from the workstation.

 

[ANONYMOUS]

I thought you just install version 10 and it will take care of previous
versions. I have done it and so should you unless british versions of
symantec products are different from rest of the world.

hth
ps: I can assure you that UK is still the safest place to visit despite
yesterdays explosions at a fuel depot.

http://news.bbc.co.uk/1/hi/uk/4517962.stm

I too heard it in Central London at about 06:00 hrs in the morning.

 

[mmurdock]

I have tried to install V 10 over 9.0 but with no luck. For whatever
reason SAV 10 just does not want to go on the workstation. I will try
the above suggestions today.