Q
Question for Carey
Carey, yesterday you provided the below advice for
correcting the problem I have in not being able to shut
down Windows. I want to make sure I do this correctly.
When I open Bios, I see the following enabled: CPU
Internal Cache, External Cache, CPU 12 Cache ECC, Quick
Power on Self Test, APIC Mode. I don't see ACPI SCI IRQ.
Should I enable APIC Mode? Is that the same thing and
should I enable anything else? Also, under "Integrated
Peripherals", I see Onchip USB Controller which says ALL
ENABLED and then USB Keyboard Support & USB Mouse Support
and both are disabled. Should I leave Onchip USB
Controller enabled and also enable the mouse and
keyboard? Then when I ESC and see CMOS, I key over to
Save and Exit without actually going into CMOS? Is that
correct? Thank you so much for your help!
<<Open your BIOS and disable "ACPI SCI IRQ",
or disable any native Power Management support
offered in the BIOS for your motherboard.
Then under "Integrated Peripherals", set the
USB Controller to "Enabled" and "USB Device
Legacy Support" to "Keyboard + Mouse".
Next, save the new settings to CMOS and reboot
Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm>>
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.a
spx
----------------------------------------------------------
----------------
:
| Earlier I posted a question concerning not being able
to
| shut down Windows properly after installing SP2. I
| noticed I am not the only one. Someone advised me to
try
| running Filemon from http://www.sysinternals.com/ since
| some utilities no longer work with XP SP2 and require
| updates. Each time I try to run it, it says filemon is
| not a valid Win32 app. After reading the instuctions, I
| doubt I understand it enough to use it anyway. Someone
| else recommended I check the MS troubleshooting site
but
| none of those solutions pertains to my problem or are
too
| complicated for me to understand. I dread anything new
| that MS comes out with. It never works for me and
always
| causes problems that wind up costing me money to have
| fixed. Does anyone who has experienced this same
problem
| have advice that a novice could possibly use? I am
| incredibly frustrated, as usual. Thanks!
correcting the problem I have in not being able to shut
down Windows. I want to make sure I do this correctly.
When I open Bios, I see the following enabled: CPU
Internal Cache, External Cache, CPU 12 Cache ECC, Quick
Power on Self Test, APIC Mode. I don't see ACPI SCI IRQ.
Should I enable APIC Mode? Is that the same thing and
should I enable anything else? Also, under "Integrated
Peripherals", I see Onchip USB Controller which says ALL
ENABLED and then USB Keyboard Support & USB Mouse Support
and both are disabled. Should I leave Onchip USB
Controller enabled and also enable the mouse and
keyboard? Then when I ESC and see CMOS, I key over to
Save and Exit without actually going into CMOS? Is that
correct? Thank you so much for your help!
<<Open your BIOS and disable "ACPI SCI IRQ",
or disable any native Power Management support
offered in the BIOS for your motherboard.
Then under "Integrated Peripherals", set the
USB Controller to "Enabled" and "USB Device
Legacy Support" to "Keyboard + Mouse".
Next, save the new settings to CMOS and reboot
Accessing Motherboard BIOS
http://www.michaelstevenstech.com/bios_manufacturer.htm>>
--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.a
spx
----------------------------------------------------------
----------------
:
| Earlier I posted a question concerning not being able
to
| shut down Windows properly after installing SP2. I
| noticed I am not the only one. Someone advised me to
try
| running Filemon from http://www.sysinternals.com/ since
| some utilities no longer work with XP SP2 and require
| updates. Each time I try to run it, it says filemon is
| not a valid Win32 app. After reading the instuctions, I
| doubt I understand it enough to use it anyway. Someone
| else recommended I check the MS troubleshooting site
but
| none of those solutions pertains to my problem or are
too
| complicated for me to understand. I dread anything new
| that MS comes out with. It never works for me and
always
| causes problems that wind up costing me money to have
| fixed. Does anyone who has experienced this same
problem
| have advice that a novice could possibly use? I am
| incredibly frustrated, as usual. Thanks!