Cannot scroll or place cursor in message

  • Thread starter Thread starter TK_MT
  • Start date Start date
T

TK_MT

I am using Outlook 2003 SP3. If I set the Message Format to use Word 2003 to
edit email messages and/or read Rich Text e-mail messages, I am unable to
place my cursor anywhere in the message or scroll through the message. If I
uncheck these options, the problem goes away, but I am unable to format fonts
or highlight text. Is this a bug with a fix or some other problem?
 
I am using the Logitech Cordless TrackMan FX driver version 9.79. The arrow
keys do work. Do you think it's the mouse? It used to work, so could it be
one of the Outlook updates?
--
Thank you.


Diane Poremsky said:
Are you scrolling with the mouse? if so, which mouse/driver do you use?

Do the arrow keys work?

--
Diane Poremsky [MVP - Outlook]





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TK_MT said:
I am using Outlook 2003 SP3. If I set the Message Format to use Word 2003
to
edit email messages and/or read Rich Text e-mail messages, I am unable to
place my cursor anywhere in the message or scroll through the message. If
I
uncheck these options, the problem goes away, but I am unable to format
fonts
or highlight text. Is this a bug with a fix or some other problem?
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