Cannot Run Reports

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

We are having an issue at work where some of the staff cannot even open/run a
report to print or view it. We are running Office 2003. Any ideas?
 
Jamie,
Pretty hard to say with out more info. This is really a "I gotta be there" type
problem, but...

Do you get any error messages when they try to open the report/s?

I saw this once... user clicks the report button, and nothing happens at all. Others
users in the building ran fine. It was a XP/printer definition problem.
Check to see (via Windows Printers) what "Default" printer these users have designated.
Any commonality amongst the users experiencing the problem?

I had my client use a different printer as Default, the reports ran fine, and... when
they switched back to their normal default printer everything "auto-magically" started
working again.

Trying these things will help in your problem determination.
 
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