Cannot Right Click Desktop or Change Background

[Guest]

I recently had a run in with a Trojan virus.
I have eradicated the virus (according to the numerous different scans
performed).

The last remaining issue is I cannot right click my desktop or any icon on
the desktop. Also I cannot change my backgorund at all.
Right click works in other areas (i.e. Internet Explorer), but does NOT work
in Windows Explorer.

Any thoughts? I running out of ideas!
Thanks

 

[Anthony J. Dellarte Jr.]

EZGruv,

Do a repair installation.

http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

Anthony

 

[Ramesh, MS-MVP]

EZGruv,

Open Regedit and navigate to:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

In the right-pane, double-click NoViewContextMenu and set it to 0 if exists.
Similarly check here:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

 

[Guest]

This brought my right click back. THANKS!!

I still cannot change my background.
Any thoughts on that one?

Thanks!

 

[Ramesh, MS-MVP]

I still cannot change my background.

What happens when you change the background?

 

[Guest]

I go to Display - Desktop

Background is not an active field. I cannot click any background file, nor
can I set a photo as a backgorund using 'Set as Desktop Background'.

Thanks again

 

[Ramesh, MS-MVP]

Open Regedit and navigate to:

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop
-and-
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\ActiveDesktop

*Backup the keys to separate REG files*

Then, delete all the values you see in the right-pane, that have a value of
1.

Navigate to:

HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System
HKLM\Software\Microsoft\Windows\CurrentVersion\Policies\System
Backup the keys.
Delete the values "Wallpaper" and "WallPaperStyle" in the right-pane.

 

[Guest]

Excellent!! It worked perfectly.
Thank you very much Ramesh!!

 

[Ramesh, MS-MVP]

You're very welcome EZ.

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org

Excellent!! It worked perfectly.
Thank you very much Ramesh!!

 

[Guest]

Hi Ramesh,
I'm having the same problem. What do you mean open "regedit"?
Thank you,
Tia

 

[Ramesh, MS-MVP]

Click Start, Run and type REGEDIT

Microsoft Windows XP - Registry Editor overview:
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/regedit_overview.mspx

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"What does Open Regedit mean?" <What does Open Regedit
[email protected]> wrote in message

 

[Guest]

im having this same problem.....but i cant find "hkcu"

 

[Michael Seidner]

I'm not trying to be insulting, but you do know that "HKCU" stands for
"HKEY_CURRENT_USER", don't you?

 

[chris]

I really am new at this... and I am trying to fix my computer, but
when I get down to Policies in Regedit.. I only see Explorer, System
and Windows update, I don't see Active Desktop.


Please help.

thanks!