Cannot restart my HP computer with HP original Recovery Disks

  • Thread starter Thread starter Ritter197
  • Start date Start date
try the F10/F11 on boot and see if there is a good partition on the restore
the CD only reloaded that partition. You may have a bad hard drive and Drive
C is missing. Also you have to check in the bio's to make sure it boots from
CD. If no bio's the motherboard may be bad. I know not good new but a
direction to check.

F1/F2 esc or del to get to bio menu
 
Something (obviously) went wrong!

I am not surprised you cannot boot from the hard drive. However, what
method did you use to attempt to boot from the CD?

It's still possible you can access the BIOS even though nothing comes up
on the screen. Just humor me and press the correct key (F1 or F2, I
believe) *immediately* and repeatedly after turning on the PC to see
what happens.

If there is no video and since the monitor works elsewhere, it must be
either a connection problem (or perhaps a monitor setting is wrong) or a
problem with the graphics card.

Also, since this is clearly not a Windows issue, I recommend that you
post to an HP forum. This page should be a good place to start:

http://h30434.www3.hp.com/

I tried both, because HP support said to try again use their original
System Restore disks.
It does not work.
Staring the computer from the hard disk also does not work.

The monitor is fine. Just put it on a another computer and it comes
right up. (also HP but with Windows 7)
Click to expand...

and later
 
Ritter197 said:
The PLUG did not disconnect or I would see no hard drive activity at the
bottom of the computer and the power plug on monitor is also OK and
plugged in.
Click to expand...

To repeat, with hopefully, more clarity this time:

Did the plug from the monitor to the tower come loose? That's the plug
that supplies the video signal, not the power plug..
 
Ritter197 said:
I cannot access the BIOS since nothing comes up on the screen.
Click to expand...

Try removing the video card and reseating it. Use compressed air to blow
out the video card's slot. If that doesn't work, try using a known
working video card.

C
 
NO. Absolutely not. I can see during power up of the computer a slight
flicker, the screen getting just a tiny bit more grey from black and back.
Monitor is OK.
 
I did read that and I DID try that. No results.

Brian A. said:
You didn't read carefully enough, in the first article under the section
"Recovering During Startup" and in the second article under "Starting A
Recovery" they state:
<quote>
Turn on the computer.
Just after the first screen appears (the logo screen), press the F10 key
repeatedly until a recovery menu appears.
</quote>

--

Brian A. Sesko
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://members.shaw.ca/dts-l/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
Click to expand...
 
I just came into the room where I let the computer run the whole night. No
image on the screen. Hitting Enter or any other key does not bring the
computer to life. Turning it off this morning (After 9 hours being on) and
then on does not get the desired results.
The monitor is ok, properly connected and powered, I see during start up a
slight flicker into grey and back to black a few times on the screen.
 
NO, it is a separate video card. I have no other around, but it was running
fine until the system told me to restart.
 
I did try F1 and F2 at start up.
I am not at all sure it is not a Windows issue. Anyhow, I will ALSO post at
the suggested link, but here I get the most responses and will continue to
respond and try things, that you good people suggest.
It is NOT a connection problem.
I am also not a newbie, having worked with computers since the DOS days and
24 years at IBM.
 
I have opened the case and blew out some minor dust. I did not reseat the
video card and will try that. Let you know.
 
Hurray! I just found on the Video card a second outlet which I had never
used before.
It worked and I can get to BIOS. I am now just re-doing the System Restore
from HP CD's and hope all will go well this time.
How this first outlet on the video card SUDDENLY (because I had never used
the other and it worked until I was told on the screen to restart, is a
complete mystery) and must have been a total coincidence.

Thanks for all your good comments and suggestion though.

Have a great holiday time whether it is Hanukah or Christmas or Advent.
 
Comments inline.
I did try F1 and F2 at start up.
I am not at all sure it is not a Windows issue.
Click to expand...

Since you are unable to access the PC's BIOS, which has *absolutely*
nothing to do with Windows, this is by defintion a non-Windows issue.
Anyhow, I will ALSO
post at the suggested link, but here I get the most responses and
will continue to respond and try things, that you good people suggest.
Click to expand...

That's fine as I'm curious to know what the cause and solution are. But
I also wanted to help guide you to the place where you would have an
even better chance of finding a solution.
It is NOT a connection problem.
Click to expand...

If it is not a connection problem and if the settings on the monitor are
correct (sometimes a simple switch in the wrong position is the
culprit -- I've seen this myself!), then this does point to a
problematic graphics card. Either that or the CMOS chip or battery are
the culprits. The real problem right now is the inability to access the
BIOS. Once this is done, Windows can always be reinstalled.
I am also not a newbie, having worked with computers since the DOS
days and 24 years at IBM.
Click to expand...

That must make this one particular case quite vexing!
 
YW and thanks for letting us know.
Hurray! I just found on the Video card a second outlet which I had
never used before.
It worked and I can get to BIOS. I am now just re-doing the System
Restore from HP CD's and hope all will go well this time.
How this first outlet on the video card SUDDENLY (because I had never
used the other and it worked until I was told on the screen to
restart, is a complete mystery) and must have been a total
coincidence.
Thanks for all your good comments and suggestion though.

Have a great holiday time whether it is Hanukah or Christmas or
Advent.
Click to expand...
 
Ritter197 said:
I did try F1 and F2 at start up.
I am not at all sure it is not a Windows issue. Anyhow, I will ALSO post
at the suggested link, but here I get the most responses and will
continue to respond and try things, that you good people suggest.
It is NOT a connection problem.
I am also not a newbie, having worked with computers since the DOS days
and 24 years at IBM.
Click to expand...

Some motherboards want you to hit Del to access the BIOS.
 
Ritter197 said:
Hurray! I just found on the Video card a second outlet which I had never
used before.
It worked and I can get to BIOS. I am now just re-doing the System
Restore from HP CD's and hope all will go well this time.
How this first outlet on the video card SUDDENLY (because I had never
used the other and it worked until I was told on the screen to restart,
is a complete mystery) and must have been a total coincidence.

Thanks for all your good comments and suggestion though.

Have a great holiday time whether it is Hanukah or Christmas or Advent.
Click to expand...

That indicates the video card is going south. I would replace it.
 
Sorry I am not familiar with your model, so
The disks - One version ( on Compaq PC's anyways)
uses hidden D partition to restore XP, other CDs do a full restore from
scratch (everything needed is on CD).
Click to expand...
Do you know which happened ?
When it "rebooted " was it still installing XP ?
Announced - " need to reboot to contunue " for example.
I'm wondering ... did you see format process ?
Maybe ?? you HAD C and D before - you elected ( ?) to ONLY restore C:, so
install went along, formatted the DRIVE as one partition , rebooted ( the
SOFTWARE then tries to continue install - went to drive D and - it's now
blank ? or No D partition ? )
Can you get win98 floppy run Fdisk ?
Better yet - if so, format it and give it away as-is !
 
1. The disks are the supplied disks from HP called System Recovery.
2. It did a total format and went through all normal operations, never got
stuck. It just does not start up the computer anymore.
3. Before I did have a C:\ drive and a D:\drive restore partition.
4. I wanted to restore the computer to factory condition before I would
give
it away. So I used the HP official System Recovery disks.
5. It did initially restore Windows XP (the HP version) since the screen
showed Windows XP. But after it asks to reboot, it brought up nothing.
6. I tried rebooting without disk, with CTL and Backspace, with holding
down
F11, F10, ESC, Delete. Nothing helped to show anything on screen
Click to expand...

I'm wondering... does this PC have one or two hard drives? Reason I ask
is that I had a HP PC that when you used the restore disk you had to
disconnect everything except the keyboard, mouse and only have one hard
drive attached to the system. Maybe this is applies in this case?
 
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