Cannot remove a hotfix (885250)

[Doug Starkey]

I recently got a new laptop and started configuring it. Somehow, while
installing all the patches via Windows Update, I must have missed Hotfix
885250 in the list. I usually do NOT install this fix because it creates
problems connecting to our company's AppleShareIP server.

I was using this computer to try to connect to the AppleShareIP server
and got the error message that is usually a clue that 885250 has been
installed. I went to my control panel and, sure enough, 885250 had been
installed. However, the control panel says "This update cannot be
removed".

ACK! I have to get it "removed". It absolutely prevents my connection to
our AppleShareIP server... and as much as I may want to move the data
off that server to something newer, I do not have that option currently.

Does anybody know a way to remove it?

Thanks,

 

[Will Denny]

Hi

Try this:

Open Windows Explorer and go to the Windows folder. Have a look in there
for the $NtUninstallKB885250$ folder. A sub folder named spuninst should be
there. Run the spuninst.exe file.

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Doug Starkey]

I had already done a search for 885250, hoping to find just the file you
mention (and yes, I did search for "hidden" files). No such folder
exists. I'm thinking somehow this hotfix got installed with some other
hotfix but I'm not sure which one.

-Doug