Cannot receive mails

[Guest]

have been having problem receiving email and get following error
Task 'Keith - Receiving' reported error (0x800CCC0F) : 'The

connection to the server was interrupted. If this problem

continues, contact your server administrator or Internet

service provider (ISP). The server responded: +OK 633

octets.'

This is only with one specific account others are OK

Isp cannot find any problems

Please help

 

[Brian Tillman]

have been having problem receiving email and get following error
Task 'Keith - Receiving' reported error (0x800CCC0F) : 'The

connection to the server was interrupted. If this problem

continues, contact your server administrator or Internet

service provider (ISP). The server responded: +OK 633

octets.'

This can be caused by an ill-formed message in your POP3 mailbox. Outlook
times out before it can get the message downloaded. There are a couple of
things you can try. The easiest is to connect to your mail service with a
web interface, if your ISP provides one, to check for such a message. If
you find one, delete it and the remainder should download with Outlook.
Then, you can increase your server timeout value on the Advanced tab of your
account properties pages. Finally, you can try using regedit to add the
following DWORD key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\POP3SVC\Parameters\CheckPop3Tail

Set the value to "1". Do this as a last resort.

 

[Jeff Stephenson [MSFT]]

The last option (that you mention as a last resort) is an *Exchange Server*
setting, not something that can be useful in Outlook.

If Brian's suggestions don't work, could you turn on diagnostic logging
(see http://support.microsoft.com/default.aspx?scid=kb;en-us;Q300479) and
post the OPMLog.log file (preferably as an attachment) after you get this
error?