Error receiving email

[Matt Andel]

Hello All,
When Outlook 2003 does a send and recieve I get this error:
Task 'WOW - Receiving' reported error (0x800CCC0F) : 'The connection to the
server was interrupted. If this problem continues, contact your server
administrator or Internet service provider (ISP). The server responded: +OK
8513 octets'

Any ideas how to fix this?
Thanks

 

[Brian Tillman]

When Outlook 2003 does a send and recieve I get this error:
Task 'WOW - Receiving' reported error (0x800CCC0F) : 'The connection
to the server was interrupted. If this problem continues, contact
your server administrator or Internet service provider (ISP). The
server responded: +OK 8513 octets'

This is sometimes a symptom of a mail scanner interfering with the
communications path between the server and client. Disable any mail
scanning by your anti-virus program.

 

[matta25]

I can test the account in outlook 2003 and the test works fine. When it do a
send and receive the command it will send the email but still fails on the
receive part. I have check the my linksys router setting and even turned off
my norton antivirus and it will still not work. Any idea what else to try?
Thanks

 

[Brian Tillman]

I can test the account in outlook 2003 and the test works fine. When
it do a send and receive the command it will send the email but still
fails on the receive part. I have check the my linksys router setting
and even turned off my norton antivirus and it will still not work.
Any idea what else to try? Thanks

The error you reported is often symptomatic of your AV program interfering.
Symantec products, like Norton Antivirus are notorious for interfering and
often you must uninstall the product completely, reinstalling without the
mail scanning feature in order to guarantee it doesn't interfere. Disabling
the feature after it was installed sometimes doesn't work.