Cannot receive mail Windows Mail n Vista

[Guest]

I get the same problem as Ann Goings. Sending is OK, receiving does not
happen I must be doing something wrong with m set-up but I am unable to
resolve.
An help woldbe appreciated

 

[Gary VanderMolen]

What happens when you try to receive? Any error message?

Gary VanderMolen

 

[Guest]

Firstly I get the Windows Security pop up asking for user name & password, it
does not accept what i have set up in Windows Mail.
The Error message in the dialogue box is
Account: 'Michael Meur laptop', Server: 'pop.sky.com', Protocol: POP3,
Server Response: '-ERR Invalid command.', Port: 110, Secure(SSL): No, Server
Error: 0x800CCC90, Error Number: 0x800CCC91

Any help on this wold be welcome

 

[Gary VanderMolen]

Thanks for including the complete error message.
Go into the properties of that account, Servers tab, and make sure
you have not selected "Log on using Secure Password Authentication".

If that was set correctly, make sure you are not running one of the non-
compatible antivirus programs, McAfee or Norton.

Gary VanderMolen