Cannot receive email

[Guest]

I am using Outlook 2003 and suddenly have lost the capacity to receive email.
I searched for my .pst file and had 3 entries show up in the Search window:

SCANPST.EXE-2FC460F8.PF
SCANPST.EXE_0002_1033
SCANPST (Inbox Repair Tool)

I double-clicked on the Inbox Repair Tool and then typed in the name of the
first folder. I received a message telling me that file does not exist - type
in a valid file name. So I tried the second file and got the same message.

Can anyone help me resolve this issue?

Thanks a million,

 

[John Blessing]

I am using Outlook 2003 and suddenly have lost the capacity to receive
email.
I searched for my .pst file and had 3 entries show up in the Search
window:

SCANPST.EXE-2FC460F8.PF
SCANPST.EXE_0002_1033
SCANPST (Inbox Repair Tool)

I double-clicked on the Inbox Repair Tool and then typed in the name of
the
first folder. I received a message telling me that file does not exist -
type
in a valid file name. So I tried the second file and got the same message.

Can anyone help me resolve this issue?

Thanks a million,

scanpst is a tool for repairing .pst files. Not sure why you think that your
ability to receive emails is related to a corrupted .pst.

Does your email account provide a webmail interface ? If so, can you receive
emails on it?
If so, then it is probably a setting in Outlook that has changed.
Double-check the settings with your ISP's help pages.
Still no joy? Can you download them in Outlook Express? If so, then it
really is a problem with Outlook's pst. In Outlook, File menu, data file
management, it will tell you where your .pst is, and you can then use
scanpst on it.




--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software priced to suit all
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http://www.lbetoolbox.com - Remove Duplicates from MS Outlook, find/replace,
send newsletters

 

[Guest]

John,

Thank you so much for your respnse. I had been unable to receive emails for
3 days. When I clicked the "Send/Receive" button, nothing happened. When I
went to check my send/receive settings, no wndow opened, so I went to the
Microsoft website and found postings from other about the same thing. That
led me to try the Inbox Repair Tool.

Before I posted my query last night, I went to my cable company's website
and checked to see if my email was operative and it was, so I figured that
the problem was with Outlook. Unbelievably, when I opened my Inbox this
morning and clicked on Send/Receive," my email downloaded. I was also able to
change my "Send/Receive" settings.

I am going to look for that ghost who is messing with me.

Thank you again for your kindness.