Cannot publish Acrobat 6 .msi

D

Darin

When attempting to publish or assign the acropro.msi file
to a GPO (W2K) from the Acrobat 6 CD, I receive the
following message... "Add Operation Failed. Unable to
extract deployment information from the package. Run
validation on the package to ensure that the package is
correct." I've tried adding this .msi to both the User
Configuration and Computer configuration with no luck.
I've utilized the troubleshooting measures listed on
article KB302471 with no luck. In the past, I've added
many .msi packages to this GPO from the same network
share (same file permissions) with no problems.
Any ideas?
 
M

MadDHatteR

If you open the .msi and look in the administrative execution table, you
will see this:

If 1 Then
CancelInstallation "This method of installation is not supported."
EndIf

I may not have the exact text right, but you will see entries to this effect
in your application event log as well. This is because, as Adobe says, they
do not support GPO deployment of Acrobat. That they've had version 6 out for
several months and failed to provide any mechanism of enterprise deployment
is inexcusable, but ...

I've toyed with Acrobat Standard 6.0, with no luck so far. If I get some
time, I'll try a bit more, but I'm not optisimistic at this point. If you
manage to get it working, POST your results!

\\ MadDHatteR
 
R

Rainer Haessner

Hello,

Darin said:
When attempting to publish or assign the acropro.msi file
to a GPO (W2K) from the Acrobat 6 CD, I receive the
following message... "Add Operation Failed. Unable to
extract deployment information from the package. Run
validation on the package to ensure that the package is
correct." I've tried adding this .msi to both the User
Configuration and Computer configuration with no luck.
I've utilized the troubleshooting measures listed on
article KB302471 with no luck. In the past, I've added
many .msi packages to this GPO from the same network
share (same file permissions) with no problems.
Any ideas?

Maybe
www.appdeploy.com
contains useful hints for your problem. At least there are some
comments available, how to install acrobat 6.0 Prof.

Rainer Haessner
 
R

Rainer Haessner

Hi,

MadDHatteR said:
Hm. I sit corrected. Adobe has released an MST-based repackager for Acrobat
Reader/Std/Prof 6.0. You can get it @
http://www.adobe.com/support/downloads/detail.jsp?ftpID=2190

Now if only they'd have released that 4 months ago when I had to deploy
Acrobat...

Thank you very much for this hint.

Unfortunately I have large problems to connect to this site.
I created an Adobe ID and I can manipulate the account
data without any problem.
I can localize the above mentioned product within the
adobe site (install shield tuner, 16,4 MB), I get the
login screen. If I type in my account and password
I get a blank login screen again. If I try again to login
I become fired back to th adobe home page. A new
attempt to get the data needs tremendous long time until
I delete all cookies within my browser.

The problem seems to be adobe related. But of course
i am not sure. Is anybody able to get these data?

Regards

Rainer
 
M

MadDHatteR

adobe site (install shield tuner, 16,4 MB), I get the
login screen. If I type in my account and password
I get a blank login screen again. If I try again to login
I become fired back to th adobe home page. A new
attempt to get the data needs tremendous long time until
I delete all cookies within my browser.
Rainer

The login works fine for me. It probably wants cookies or something. But
this is now quite beyond the realm of Windows 2000 group policy. You could
ask Adobe for support (Adobe also has a newsgroups-like forums feature). If
you need, email me and I can make the file available to you. You'll have to
send to maddhatt. And I work at pdx edu (you can figure it out from there).

\\ MadDHatteR
 

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