Cannot print photos to HP all-in-one

[Sangoma]

Hi,

Whenever I print a photo (borderless) to my HP2610, either the photo does
not print completely, or the print job just disappears.

I have the latest drivers, and my XP systems work perfectly.

Any ideas of what could be wrong?

 

[Cari \(MS-MVP\)]

Sounds like corrupted printer drivers to me, uninstall and reinstall the
printer.

 

[Sangoma]

Hi Cari,

Thanks for the response. I've tried this many times without success.

I have been on on-line support with HP. They suggested I install an
alternate driver. It sort of works but I cannot print borderless.

 

[Cari \(MS-MVP\)]

When you uninstalled, did you include Step 4?
http://www.coribright.com/windows/Article_One.htm

(written for XP but the same for Vista)
--
Cari (MS-MVP) Printing & Imaging
www.coribright.com/windows

Hi Cari,

Thanks for the response. I've tried this many times without success.

I have been on on-line support with HP. They suggested I install an
alternate driver. It sort of works but I cannot print borderless.

 

[Sangoma]

Thanks, Cari - it seems to work now!
--
Sangoma

When you uninstalled, did you include Step 4?
http://www.coribright.com/windows/Article_One.htm

(written for XP but the same for Vista)