Cannot Print More than One Copy

G

Guest

Using an HP 4650 printer, when we select to print more than one copy, only
one comes out
 
G

Guest

We are using winprint, could it get corrupt, no other printers are effected

Alan Morris said:
what is the print processor name?

properties, Advanced, Print Processor.

try winprint and see if that addresses the issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Will said:
Using an HP 4650 printer, when we select to print more than one copy, only
one comes out
 
A

Alan Morris [MSFT]

Can you setup another print queue that is using a compatible but inbox
driver for the device and see it can print multiples? If that works then
uninstall and reinstall the 4650 driver. Yes I realize no printers can be
assigned to the driver before deleting it.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Will said:
We are using winprint, could it get corrupt, no other printers are
effected

Alan Morris said:
what is the print processor name?

properties, Advanced, Print Processor.

try winprint and see if that addresses the issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

Will said:
Using an HP 4650 printer, when we select to print more than one copy,
only
one comes out
 
G

Guest

Thats what we did we are using PCL 5 drivers instead of using PCL 6

Thanks

Alan Morris said:
Can you setup another print queue that is using a compatible but inbox
driver for the device and see it can print multiples? If that works then
uninstall and reinstall the 4650 driver. Yes I realize no printers can be
assigned to the driver before deleting it.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no rights.

Will said:
We are using winprint, could it get corrupt, no other printers are
effected

Alan Morris said:
what is the print processor name?

properties, Advanced, Print Processor.

try winprint and see if that addresses the issue.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

This posting is provided "AS IS" with no warranties, and confers no
rights.

Using an HP 4650 printer, when we select to print more than one copy,
only
one comes out
 

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