Cannot print from Word 2003

  • Thread starter Thread starter Tibbs020
  • Start date Start date
T

Tibbs020

Breakdown:

Windows XP SP3, Office 2003 Standard w/SP3 in a Windows domain environment.
All printers installed are connected to a Windows Server 2000 print server.

Issue:
Word 2003 suddenly lost all print function. No changes where made to the
system. If I click on File/Print… the print options dialog box does not pop
up. I can click on the print button in the toolbar (it highlights and is
clickable) but nothing happens. I can perform a print preview and attempt to
print but with the same issues.

I can click on Start/Printers and Faxes and print a test page. I can click
on the Adobe add-in button and convert it to a PDF and print the document
from Adobe. I can print from Excel, notepad, WordPad, Adobe and even IE7 if I
wanted to, just not Word (Outlook included because Word is the default email
editor).

Attempted fixes:
Delete normal.dot, delete normal.dot and excel1.xlb (seen this restore
functionality before), checked for any disabled items and found none,
performed a repair installation, performed a complete reinstall of Office
2003, logged in using a different user account using different printers, all
with no luck.

Suggestions appreciated....
 
Make sure that the printer driver is installed locally and set as the default
printer in Windows.
 
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