Cannot Perform System Restore Error "Software Distribution Service 2.0"

L

lostinXP

I am trying to perform a system restore and I get a message stating:

"System Restore Incomplete Software Distribution Services 2.0"

So I tried to restore back 1 day to the last restore point that was
named Software Distribution Services 2.0 and it failed, I went back
further and it failed also. I went back beyond any checkpoint naming it
as System Distribution Services and the same error occurs.

Any idea of what the problem is and how to fix it?

Please send replies to (e-mail address removed)

Thanks
 
B

Bert Kinney

Hi,

Create a new restore point as an undo restore point.
Try restoring to the restore point you where originally trying to
restore to from Safe Mode.

All About System Restore in WinXP
http://bertk.mvps.org

If this doesn't work, let's take a look at Event Viewer for any System
Restore logs that may have been created recently that may help us
diagnosing the problem.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in
the right pane to sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the
two arrows in the upper right corner. This will copy the event
information to the clipboard. Paste the information for each of the two
event here. There's no need to post duplicate Event ID's.

How do I use the Event Viewer to search for System Restore logs?
http://bertk.mvps.org/html/tips.html#EventViewer

Here are some more links for troubleshooting System Restore.

System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html
 
L

lostinXP

Thanks, I will give it a try.


Bert said:
Hi,

Create a new restore point as an undo restore point.
Try restoring to the restore point you where originally trying to
restore to from Safe Mode.

All About System Restore in WinXP
http://bertk.mvps.org

If this doesn't work, let's take a look at Event Viewer for any System
Restore logs that may have been created recently that may help us
diagnosing the problem.

Go to Start - Run and type eventvwr.msc and press enter.
Click on System in the left pane.
Click the gray title "Source" at the top of the source name column in
the right pane to sort by source name, look for "sr" and "srservice".
Double click on each of these events, then click on the button below the
two arrows in the upper right corner. This will copy the event
information to the clipboard. Paste the information for each of the two
event here. There's no need to post duplicate Event ID's.

How do I use the Event Viewer to search for System Restore logs?
http://bertk.mvps.org/html/tips.html#EventViewer

Here are some more links for troubleshooting System Restore.

System Restore Failures to restore:
http://bertk.mvps.org/html/srfail.html
Click to expand...
 
R

robfoley

Hi,
Sorry to bother you with this same problem (system restore as in
header), but I didn't see a response from the person who asked. I have
the exact same problem, except that a weird side-effect has come with
it: my drop down menu's in MS apps IE and PowerPoint aren't working.
For example, if I try to SAVE AS in PowerPoint it just hangs up, or try
to access another URL. So I followed your instructions and got the
following errors from Event Viewer and wanted to know what you thought:


Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 111
Date: 4/17/2006
Time: 5:39:12 PM
User: N/A
Computer: 4THOUGHT
Description:
A restoration to "Software Distribution Service 2.0" restore point
failed. No changes have been made to the system.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Information
Event Source: SRService
Event Category: None
Event ID: 111
Date: 4/17/2006
Time: 7:54:08 PM
User: N/A
Computer: 4THOUGHT
Description:
A restoration to "Software Distribution Service 2.0" restore point
failed. No changes have been made to the system.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 3/23/2006
Time: 11:02:49 AM
User: N/A
Computer: 4THOUGHT
Description:
The System Restore filter encountered the unexpected error '0xC0000034'
while processing the file '~efe2.tmp' on the volume 'HarddiskVolume1'.
It has stopped monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0e 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 3/27/2006
Time: 12:18:13 PM
User: N/A
Computer: 4THOUGHT
Description:
The System Restore filter encountered the unexpected error '0xC0000034'
while processing the file '~efe2.tmp' on the volume 'HarddiskVolume1'.
It has stopped monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0e 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 4/6/2006
Time: 9:33:04 AM
User: N/A
Computer: 4THOUGHT
Description:
The System Restore filter encountered the unexpected error '0xC0000056'
while processing the file '~efe2.tmp' on the volume 'HarddiskVolume1'.
It has stopped monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0e 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 4/11/2006
Time: 4:19:49 PM
User: N/A
Computer: 4THOUGHT
Description:
The System Restore filter encountered the unexpected error '0xC0000034'
while processing the file '~efe2.tmp' on the volume 'HarddiskVolume1'.
It has stopped monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0e 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: sr
Event Category: None
Event ID: 1
Date: 4/14/2006
Time: 5:16:09 PM
User: N/A
Computer: 4THOUGHT
Description:
The System Restore filter encountered the unexpected error '0xC0000034'
while processing the file '~efe2.tmp' on the volume 'HarddiskVolume1'.
It has stopped monitoring the volume.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0e 00 00 00 04 00 4e 00 ......N.
0008: 00 00 00 00 01 00 00 c0 .......À
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Stumped,
Rob
 
R

robfoley

I'm really sorry about that long list from event planner. After I
posted i had an idea to find the corresponding time stamp to my
"Software Distribution Service 2.0" problem (from Restore) and below is
the entry I found that corresponds almost exactly. What of these could
cause such problems with my MS apps like PowerPoint and IE?

Event Type: Information
Event Source: Windows Update Agent
Event Category: Installation
Event ID: 18
Date: 4/15/2006
Time: 8:59:48 PM
User: N/A
Computer: 4THOUGHT
Description:
Installation Ready: The following updates are downloaded and ready for
installation. This computer is currently scheduled to install these
updates on Saturday, April 15, 2006 at 8:59 PM:
- Cumulative Security Update for Internet Explorer for Windows XP
(KB912812)
- Windows Malicious Software Removal Tool - April 2006 (KB890830)
- Security Update for Windows XP (KB911562)
- Security Update for Windows XP (KB908531)
 
B

Bert Kinney

Hi Rob,

The error below indicates the '~efe2.tmp' file is interfering with the
System Restore filter.

The first step is make sure that only the partition Windows is installed
on is being monitored by System Restore.

How to disable a monitored drive:
http://bertk.mvps.org/html/drivedisable.html

Perform a disk clean-up and delete all Temporary files and Temporary
Internet files.

Do a search of all drives for '~efe2.tmp'. If found, post the path to
it's location.
 

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