Cannot open Word .doc from email attachments

P

pdschu

Since I reinstalled Vista and then updated with SP1 when I try to open an
email attachment that is a Word .doc file it will not open and gives an error
message that the file type does not have an application associated with it.
The .doc file extension is associated with Word and I have re-associated it
several times. The file will open if I save it elsewhere or drag it to my
desktop and then open it. Is there something in the registry or elsewhere
than can be modified to correct this annoying problem?
Thanks.
 
G

Guest

pdschu said:
Since I reinstalled Vista and then updated with SP1 when I try to open an
email attachment that is a Word .doc file it will not open and gives an
error
message that the file type does not have an application associated with
it.
The .doc file extension is associated with Word and I have re-associated
it
several times. The file will open if I save it elsewhere or drag it to my
desktop and then open it. Is there something in the registry or elsewhere
than can be modified to correct this annoying problem?
Thanks.
Click to expand...

You may also need this:

<http://www.winhelponline.com/articles/232/1/Unable-to-open-DOC-attachments-from-Windows-Mail.html>
 
L

Lowell

I tried this link and learned that it is applicable when one has Word
installed. I have Works 8.5 and this does not work. Any other solutions? I
cannot open .xsl file either. I have recently changed from XP where opening
files was no problem.

Thanks, Lowell
 
G

Gary VanderMolen

Can you save the attachment, and then open the saved file outside of
Windows Mail?
 
L

Lowell

I have not tried this and out of frustration I have requested that the
attachments be sent to me in a different format and deleted the initial
e-mails. My lack of experience and impatiences. I must leave now for a
meeting so any response will be awhile before I get to it. Thanks. Lowell
 
G

Gary VanderMolen

It is important to first confirm your ability to open document files
outside of Windows Mail, before you attempt to fix a problem with
opening them as an attachment inside Windows Mail.
 
L

Lowell

Gary, pardon my extended delay in reacting. I have been out during this
interim. I have gone through a couple of excerises whereby I did save the
attachments into my documents and subsequently opened them. From this point I
chose "Select a program from a list of installed programs." and selected MS
Works. From this I selected the word processor link for a .doc attachment and
the spreadsheet link for the .xls attachment. While this worked it surely is
cumbersome. Is there a quicker, better way?

Thanks, Lowell
 
G

Gary VanderMolen

You should only have to go through that exercise once, since
that screen has a preselected option for "Always use the selected
program to open this kind of file." This is a necessary first step.
From now on when you double-click that type of document, it
should open in the correct app.
It still does guarantee that you will be able to open that attachment
type from inside Windows Mail.
 
M

Mandy

Hi Gary, I have just been searching for someone with the same problem I have
not being able to access DOC file in my e-mails. I just saved it to my
documents and tried to open it and the same error occurs. You seemed to help
that other lady. Any ideas? Mandy
 

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