"cannot open volume for direct access" - error message re chkdsk

G

Guest

As noted in my longer post above, my problems were attributable to a program
called Haute Secure. Do you have that on your computer?
 
G

Guest

I have been running into the same problem but, unfortunately, in my case
there must be another cause as Haute Secure is not installed on my PC. It has
become a pretty annoying problem: besides getting the error message when
booting up, it turns out that Diskeeper can no longer do a boot-time
defragmentation because it doesn't have direct access, no doubt because of
the same reason. To make matters worse, when trying to do a backup using
Vista's backup module, I get a message there's a problem with my C-drive
(brand-new, by the way, although that doesn't exclude a problem of course),
kindly requesting to run chkdsk... that doesn't work.

There are a few suggestions on the Microsoft sites to solve the problem but
most apply to OSs prior to Vista. The only one that sounds most plausible for
Vista is that a 3rd party virus checker or disk monitor tool are blocking
access to the volume. Disabling an antivirus program doesn't sound like a
healthy decision, though, except to test if this is the cause of the problem.
But then, I have been using Norton AV (Corporate Edition 10.2) before, on
Vista, without running into this problem. Possibly, just possibly, it could
be that after installing and un-installing ZoneAlarm firewall (free version,
v7.1, Vista-ready) and a trial version of Norton Internet Security as
possible alternatives to Vista's built-in firewall, there are still some
leftovers in the registry (although I searched through the registry and
deleted the one ZoneAlarm leftover that I could find).

Prior to doing a clean install and hope for the best, I was wondering if
anyone has had similar problems after having installed ZoneAlarm or Norton IS?
 
G

Guest

Thanks, uvbogden, for your feedback. The System File Check did find some
errors, that we successfully repaired and got rid of the error message in the
Backup and Restore Center. It did not, however, resolve the problem with
chkdsk itself, or the fact that Diskeeper 2007 can no longer do a boot-time
defragmentation.

I guess I have no other alternative but to do a clean re-install of Vista
and hope for the best. Should I learn anything during that process or find
out at what precise point in time the problem starts to occur, I'll post it
here.
 

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