cannot open personal folder

J

jjuan

im using outlook 2000-SP3
my Operating System was Windows NT SP6
cannot open my personal folder(1.2 GB size). i try to used scanpst to repair
my personal folder.

i want to know what are the cause of the problem why i cannot open my
personal folder?
 
V

Vince Averello [MVP-Outlook]

Have you tried using ScanPST multiple times? Sometimes you need to run it
more than once...
 
B

Brian Tillman

jjuan said:
im using outlook 2000-SP3
my Operating System was Windows NT SP6
cannot open my personal folder(1.2 GB size). i try to used scanpst to
repair my personal folder.

i want to know what are the cause of the problem why i cannot open my
personal folder?

WHat is the exact text of any error messages?
 
J

jjuan

there was no error message just the outlook hangs and not responding. it
because the pst was corrupted.
i want to know what are the reason why the pst(Personal folder) corrupt?
 
B

Brian Tillman

jjuan said:
there was no error message just the outlook hangs and not responding.
it because the pst was corrupted.
i want to know what are the reason why the pst(Personal folder)
corrupt?

How do you know the PST was corrupt if there was no message? Try this: with
Outlook closed, delete the file %AppData%\Microsof\Outlook\outcmd.dat. Then
restart Outlook. What happens?
 
A

Alan

Hi,

It's probable that your personal folder is corrupt or damaged
considering what you said. Our product Advanced Outlook Repair can
recover mail messages, folders, posts, etc. in PST files. You can
download a free demo version at http://www.datanumen.com/aor/aor.exe

Our product Advanced Outlook Repair is a powerful Microsoft outlook
recovery tool. It can recover PST files as large as 16777216 TB (i.e.
17179869184 GB). See more detailed information, please visit
http://www.datanumen.com/aor/index.htm.

Alan Chen
DataNumen, Inc. - World leader in data recovery technologies
Website: http://www.datanumen.com
Fax: +1-800-9917-FAX (US Toll-Free), +852-31829286 (HONG KONG)
 
J

jjuan

I know that the pst was corrupt because i try to remove it on outlook
properties>services. and the outlook run smoothly. i try to open the
personal folder on different computer and it outlook hangs.i try to fixed ut
using scanpst.
How pst(Personal folder) corrupt?the size of pst was 1.2GB.What are the
reasons?
 
B

Brian Tillman

jjuan said:
I know that the pst was corrupt because i try to remove it on outlook
properties>services. and the outlook run smoothly. i try to open the
personal folder on different computer and it outlook hangs.i try to
fixed ut using scanpst.
How pst(Personal folder) corrupt?the size of pst was 1.2GB.What are
the reasons?

There are any number of ways to damage a PST. We'd have to know a lot more
about what happened on your PC just prior to the problem.
 
J

jjuan

The PC has a 128MB memory;300MHz processor(an old PC)Im using WinntSP6 and
Outlook 2000SP3.

Can you list the ways how the PST damage/corrupt?
 
M

Milly Staples [MVP - Outlook]

There are too many variables to list.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, jjuan asked:

| The PC has a 128MB memory;300MHz processor(an old PC)Im using
| WinntSP6 and Outlook 2000SP3.
|
| Can you list the ways how the PST damage/corrupt?
|
| ||
||| I know that the pst was corrupt because i try to remove it on
||| outlook properties>services. and the outlook run smoothly. i try to
||| open the personal folder on different computer and it outlook
||| hangs.i try to fixed ut using scanpst.
||| How pst(Personal folder) corrupt?the size of pst was 1.2GB.What are
||| the reasons?
||
|| There are any number of ways to damage a PST. We'd have to know a
|| lot more about what happened on your PC just prior to the problem.
|| --
|| Brian Tillman
 

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