No Personal Folder Files are currently open

[news.rogers]

Yesterday, I exported my contacts from Outlook 2003 to use on another
PC. This export worked fine.

Since then (may just be coindidence), when I try and back up my
personal file using Outlook Personal Folders Backup, the "save backup"
button is blank and clicking on options gives the legend "No Personal
Folder files are currently open"

The last succesful backup was 3 February at 22:36.

Well, the Outlook file must be open as all e mail, calendar, contacts,
tasks & notes are available and working.

I do however have a "Personal Folders" listed at the bottom of the
list of folders which cannot be opened, or deleted - could this be
something to do with my problem?

I have searched for a solution in vain! Can anyone help please?

Peter


Posting from Peter Rogers

(e-mail address removed)

Replace NOSPAM with ntlworld to reply

 

[Brian Tillman [MVP-Outlook]]

Yesterday, I exported my contacts from Outlook 2003 to use on another
PC. This export worked fine.

Exporting and importing is rarely the correct way to transfer data from one
Outlook to another. With Outlook closed, just copy the PST to the other
machine and open it there in Outlook. All done.

Since then (may just be coindidence), when I try and back up my
personal file using Outlook Personal Folders Backup, the "save backup"
button is blank and clicking on options gives the legend "No Personal
Folder files are currently open"

The last succesful backup was 3 February at 22:36.

Well, the Outlook file must be open as all e mail, calendar, contacts,
tasks & notes are available and working.

I do however have a "Personal Folders" listed at the bottom of the
list of folders which cannot be opened, or deleted - could this be
something to do with my problem?

I have searched for a solution in vain! Can anyone help please?

I'd remove the add-in from the COM Add-In Manager
(Tools>Options>Other>Advanced Options>COM Add-Ins), close and reopen Outlook,
then add it in again from the same place. Let us know if that works.

 

[news.rogers]

Thanks for response Brian

Tried removing the add-in, closing outlook and then adding it back in
again; result No change!

Peter

Yesterday, I exported my contacts from Outlook 2003 to use on another
PC. This export worked fine.

Exporting and importing is rarely the correct way to transfer data from one
Outlook to another. With Outlook closed, just copy the PST to the other
machine and open it there in Outlook. All done.

Since then (may just be coindidence), when I try and back up my
personal file using Outlook Personal Folders Backup, the "save backup"
button is blank and clicking on options gives the legend "No Personal
Folder files are currently open"

The last succesful backup was 3 February at 22:36.

Well, the Outlook file must be open as all e mail, calendar, contacts,
tasks & notes are available and working.

I do however have a "Personal Folders" listed at the bottom of the
list of folders which cannot be opened, or deleted - could this be
something to do with my problem?

I have searched for a solution in vain! Can anyone help please?

I'd remove the add-in from the COM Add-In Manager
(Tools>Options>Other>Advanced Options>COM Add-Ins), close and reopen Outlook,
then add it in again from the same place. Let us know if that works.[/QUOTE]


Posting from Peter Rogers

(e-mail address removed)

Replace NOSPAM with ntlworld to reply

 

[Brian Tillman [MVP-Outlook]]

Tried removing the add-in, closing outlook and then adding it back in
again; result No change!

The next thing to try is a new mail profile.

 

[news.rogers]

Thanks Brian

New mail profile did the trick!

Much appreciated

Peter

Tried removing the add-in, closing outlook and then adding it back in
again; result No change!

The next thing to try is a new mail profile.[/QUOTE]


Posting from Peter Rogers

(e-mail address removed)

Replace NOSPAM with ntlworld to reply