Cannot open mail with a large attachments

[divoch]

Most often than not I cannot open such a mail message . It starts
downloading attachment and hangs at some %. I have to then go to read google
mail on the Web. OE on laptop seems to cope OK, but not Windows Mail on
Vista desktop PC

divoch

 

[Bruce Hagen]

Does the message with attachment download to your Inbox, but the
attachment won't open? Any error message? How large is the attachment and
what is the file extension?

 

[Steve Cochran]

Also check for antivirus interference. See www.oehelp.com/OETips.aspx#3
(Point 3).

You might also try compacting the database: see www.oehelp.com/WMUtil/

steve

 

[divoch]

Does the message with attachment download to your Inbox, but the
attachment won't open? Any error message? How large is the attachment and
what is the file extension?

No, only a header is visible and when I click on it to retrieve the message
it starts downloading and may get to over 60, 80 or even 98% and then stops.
I use IMAP rather than POP with gmail. Sizes of attachments vary, could be
photos or some other files. Last one had 5 photos, each less than 2MB.
In Outlook Express it went all the way and opened it.

divoch

 

[Bruce Hagen]

No, only a header is visible and when I click on it to retrieve the
message it starts downloading and may get to over 60, 80 or even 98% and
then stops. I use IMAP rather than POP with gmail. Sizes of attachments
vary, could be photos or some other files. Last one had 5 photos, each
less than 2MB.
In Outlook Express it went all the way and opened it.

divoch

See Steve's reply. Either of his suggestions could very well be the fix.

 

[Steve Cochran]

It could be an IMAP issue. I'm not at all familiar with IMAP. It may also
be due to antivirus blocking the download, but its hard to tell.

steve

 

[divoch]

Also check for antivirus interference. See www.oehelp.com/OETips.aspx#3
(Point 3).

You might also try compacting the database: see www.oehelp.com/WMUtil/

steve

Antivirus. I had to go through the whole procedure described but problem
seemed to have been fixed

thanks
divoch

 

[Steve Cochran]

Glad to hear it!

steve

Antivirus. I had to go through the whole procedure described but problem
seemed to have been fixed

thanks
divoch