Cannot open excel file

R

Rakesh

dear all
I cannot open open excel program. i am using winXP with office 2000. the error massage like billow. please help me
rakesh


C:\DOCUME~1\Poulin\LOCALS~1\Temp\WERC5.tmp.dir00\appcompat.txt

AppName: excel.exe AppVer: 9.0.0.2719 ModName: excel.exe



C:\DOCUME~1\Rony\LOCALS~1\Temp\ae85_appcompat.txt

ModVer: 9.0.0.2719 Offset: 00026d69
 
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I know this is about a half-decade too late, but hopefully in the future it will be useful to someone. Someone who like myself works for a company in the technological stone age.

Here is how I fixed it.

1) Create a new user in Windows with Administrative Rights.
2) Switch to that user and open Excel (if it still crashes, I can't help you, but it shouldn't)
3) Go to C:\Documents and Settings\NEWUSER\Application Data\Microsoft\ and copy the "Excel" and "Office" folders.
4) Paste them (confirm overwriting) over the same folders in your regular user's account.
5) Run Excel and it should work.

Depending on how many plugins you have running, you may need to have your install disk for Office ready.
 

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