Cannot move mail between folders

[Guest]

After collecting contact information in the Contacts folder, I like to Edit,
Select All, Edit, Categories, then assign a category to those contacts. Then
I move those contacts out of the contact folder into another selected folder,
A Contacts, leaving the Contacts folder empty. Lately, the Edit, Move to
Folder option is grayed out where I am unable to move information from the
Contacts folder into the other folders. What can I do?

 

[Judy Gleeson \(MVP Outlook\)]

Have you tried selecting the Contact and dragging it to the A Contacts
folder?

 

[Guest]

Yes. That does work. Why doesn't Edit, Move to Folder work? Why is it
grayed out? Thanks for reply.

 

[Judy Gleeson \(MVP Outlook\)]

I don't know as I have never used that method. Drag and dropping is the
most consistent way to move stuff in Outlook. Right mouse dragging gives you
more options too.


--
Judy Gleeson
MVP Outlook
Outlook trainer and author of Productiv_IT with Outlook
www.acorntraining.com.au