Cannot install XP Home upgrade, missing .dll file

[George]

Hello,

I attempted to upgrade my operating system from WIN 98SE
to WIN XP Home, this is a legitimate upgrade as dictated
by the Microsoft website. I immediately get the following
error message:

Windows cannot find: 1386\WIN9XUPG\W95UPG.dll


I have searched my restore disk and the internet for this
file and cannot seem to locate it, can someone please help?

Thank you

 

[Guest]

Hi,

Try these links:

http://support.microsoft.com/default.aspx?scid=kb;en-
us;315334&Product=winxp

http://support.microsoft.com/default.aspx?scid=kb;en-
us;313041&Product=winxp

http://support.microsoft.com/?id=318716

Regards,

Tim

 

[Richard Harris]

This is on the Windows XP CD

Is it scratched in any way? Or dirty?

Rich

 

[Alex Nichol]

I attempted to upgrade my operating system from WIN 98SE
to WIN XP Home, this is a legitimate upgrade as dictated
by the Microsoft website. I immediately get the following
error message:

Windows cannot find: 1386\WIN9XUPG\W95UPG.dll


I have searched my restore disk and the internet for this
file and cannot seem to locate it,

You say 'restore disk'. This sounds like some OEM disk that came with a
machine or was bought with a piece of hardware. Such disks will *not*
do upgrades (and if it has been once installed on a machine it is
breaking the license to try to install it on any other machine anyway)