Cannot install TCP/IP in Windows XP

[Sue]

Repeated attempts to install simple TCP/IP failed. When I
ping the loopback address (127.0.0.1) it fails. When I
check regedit,
HIKEY_LOCAL_MACHINE\software\microsoft\tcpip\CurrentVersio
n does not exist. The tcpip\CurrentVersion is missing.
I'm trying to install Norton Internet Security and it
will not load without TCP/IP.

Any suggestions? Thx.

 

[DaveR]

Try going to the \windows\inf directory
find nettcpip.inf, right click on it, select install.

 

[Ken Wickes [MSFT]]

That key is completely empty on my system, so I doubt it is that important.
How are you determining that TCP/IP is not installed.

What error do you get from "ipconfig /renew"?

 

[Curtis Koenig [MSFT]]

Hi Sue,
In Windows XP the ability to remove and re-install TCP/IP has been removed
and replaced by a command line utility that refreshes all TCP/IP files and
registry keys.

299357 How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/?id=299357
...
Command Samples
---------------
netsh int ip reset resetlog.txt
netsh int ip reset c:\resetlog.txt
--
Curtis Koenig
Support Professional
Microsoft Clustering Technologies Support

Microsoft Certified Systems Engineer
Microsoft Certified Systems Engineer - Security

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