Cannot install netork print printqueue

[Sebastien]

Hi !

A normal user, from a Windows XP Pro box, cannot drag 'n'drop a print queue
from the print server.
He sees all shared printers, but when he tries to install one of them, a pop
up appears saying that the printer cannot be connected because of a policy.

The user cannot create a local printer, .... and for that, I cannot follow
the instructions of the guide for troubleshooting network printing problems.

A local administrator can create a local printer, and install a network
print queue...

I guess that the problem comes because of the printer drivers cannot
install.

What should I try to correctly diagnose the problem ?

- policy problem ? Which setting ?
- NTFS rights on the %systemdrive% ? Where ?
- User rights ? in the GPO, the right "Load printer drivers" is not
configured...

Your help will be greatly appreciated !
Thanks a lot in advance !

Sebastien

 

[Wayne B.]

Look at the security policies that are connected to the
server and the user rights of the user(s) in question.
Has nothing to do with the drivers at all. You're going
to have to give the user or users the required
permissions.
Wayne B.

 

[Sebastien]

Hi all !

I was understanding all details about "point and print", and I found the
answer in the Technet.
Here is the article that helped me.

http://support.microsoft.com/default.aspx?scid=kb;en-us;319939

Thanks Wayne for your answer !

Have a nice day !
Sebastien