Cannot get mouse or keyboard to work after restore

G

Guest

Restored a previous point in Windows XP Pro. Everything seemed to go ok; told
me it restored and then rebooted normally. However now I cannot get any
keyboard or mouse to work. Have tried three different wireless mice and
keyboards, including a Microsoft unit. Also tried a wired MS mouse. KB and
mouse are recogininzed and work prior to the Welcome screen but nothing
after that. Any help appreciated.
 
T

Thorsten Matzner

skiper2 said:
Restored a previous point in Windows XP Pro. Everything seemed to go ok; told
me it restored and then rebooted normally. However now I cannot get any
keyboard or mouse to work. Have tried three different wireless mice and
keyboards, including a Microsoft unit. Also tried a wired MS mouse. KB and
mouse are recogininzed and work prior to the Welcome screen but nothing
after that. Any help appreciated.
Click to expand...

Can you boot to the Safe Mode? If so, undo the restoration and try
another Restore Point.
"How to Restore the Operating System to a Previous State in Windows
XP" (http://support.microsoft.com/?kbid=306084)
"How to Start System Restore Tool From a Command Prompt in Windows XP"
(http://support.microsoft.com/?kbid=304449)
"A Description of the Safe Boot Mode Options in Windows XP"
(http://support.microsoft.com/?kbid=315222)
 
G

Guest

T

T. Waters

skiper2 said:
Restored a previous point in Windows XP Pro. Everything seemed to go
ok; told me it restored and then rebooted normally. However now I
cannot get any keyboard or mouse to work. Have tried three different
wireless mice and keyboards, including a Microsoft unit. Also tried
a wired MS mouse. KB and mouse are recogininzed and work prior to the
Welcome screen but nothing after that. Any help appreciated.
Click to expand...

By any chance, did you restore to a point *before* mouse and keyboard
software was loaded.?
 
G

Guest

yes, all restore points were while KB & mouse worked., but not before input
devices were installed. Have been using same KB & mouse for 3 years. Other
KB & mics I tried were new
 

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