Cannot get Media Player to work

[treasuredphotos]

I recently upgraded my Windows XP Pro machine's Media
Player to vs10. I also installed another software program
because I could not get Media Player to play an AVI file.
The program I tried did not work either, so I removed it I
then tried Player again and it would not work at all. I
could not even find it so I tried to do a Windows Update
again and it looked like it is going to finish the
install, but I get an error message. Windows Media Player
is incompatible with this version for more details view
this web page. http:/go.microsoft.com/fwlink/?
linkID=28004. When I try this link I get an error no
matching entry. After I close all the dialog boxes it
says the update was successful. However it is not done an
install.

I even downloaded version 10 and tried to just do a
straight install and it does the samething. It is
incompaitible with this version. I tried going to Control
Panel where you can add windows components. I tried this
from the Control Panel, this did not work it is grayed out
showing 0 Bytes. I also tried putting the Windows
installation CD. It shows 0 bytes where should show the
size. I am guessing it thinks it is already installed so
it will not let me. However it will not let uninstall it
either. I was hoping If I could get to an older version I
could then Update it again.

Since I could not get any version of Media player to
install, I tried a System restore to date when everything
worked. This did not work either. Is there anything I
can do to install older version of Media Player? If I can
get so version of media player working I can then upgrade.

 

[Patti MacLeod]

Hi treasuredphotos,

Navigate to the C:\Windows\ServicePackFiles\i386 folder and locate the
wmploc.dll file. Copy that file to the C:\Windows\System32 folder. Now try
d/loading and installing wmp9 or wmp10.



Regards,

 

[treasuredphotos]

Patti - Thank you, Thank you, Thank you, it worked.
Everything works.
Do you work for Microsoft, if not you should. Can you
explain why this works? I think I had something like this
before (ActiveX), but I cannot remember for sure. Does
this file take care of certain functions and I some how
deleted it?
Thanks again and have a Great Day

-----Original Message-----
Hi treasuredphotos,

Navigate to the C:\Windows\ServicePackFiles\i386 folder and locate the
wmploc.dll file. Copy that file to the

C:\Windows\System32 folder. Now try

 

[Patti MacLeod]

You're very welcome!

No, I don't work for Microsoft.

The wmploc.dll is a "key" system file for WMP. Somehow it must have been
deleted, corrupted or overwritten.

As to the problem of not being able to play an AVI file with WMP, perhaps
this MSKB article can help you with that issue:
"Error Message When You Try to Play an .avi File with Windows Media Player"
http://support.microsoft.com/default.aspx?scid=279242


Regards,