Cannot FTP when using Windows Firewall


G

Guest

I recently installed Zone Alarm firewall. After many problems including
freezes, crashes, etc., I uninstalled Zone Alarm. After that, Windows
Firewall was turned on by default. Now two of my programs that use FTP won't
work unless the Windows Firewall is manually turned off. I have tried
setting exceptions and port assignments and even followed the instructions on
the technical bulletin on Microsoft's website at
http://support.microsoft.com/kb/875357/. I have contacted the software
vendor and they have provided no help, other than suggestions to uninstall
and reinstall the software, which I have done. However, nothing works. Any
suggestions on clearing this thing up in Windows Firewall where my FTP
programs will once again work?
 
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G

Guest

Rob said:
I recently installed Zone Alarm firewall. After many problems including
freezes, crashes, etc., I uninstalled Zone Alarm. After that, Windows
Firewall was turned on by default. Now two of my programs that use FTP won't
work unless the Windows Firewall is manually turned off. I have tried
setting exceptions and port assignments and even followed the instructions on
the technical bulletin on Microsoft's website at
http://support.microsoft.com/kb/875357/. I have contacted the software
vendor and they have provided no help, other than suggestions to uninstall
and reinstall the software, which I have done. However, nothing works. Any
suggestions on clearing this thing up in Windows Firewall where my FTP
programs will once again work?

Hi Rob,
Try to assign Port 20 (Inactive) and 21(Passive) TCP on the Windows
Firewall
and also the progrmas that use the FTP feature on your computer in the
Exceptions Tab window.
HTH.
please let us know.
Regards,
nass
 
G

Guest

I get the part about assigning exceptions and have done that repeatedly. How
do I set ports 20 and 21 active and passive in the Windows Firewall
interface?
 
G

Guest

Rob said:
I get the part about assigning exceptions and have done that repeatedly. How
do I set ports 20 and 21 active and passive in the Windows Firewall
interface?

Hi Rob,
Open the Firewall Control Panel by typing in the Run Command this:
wscui.cpl click [OK] and on the Firewall window click on Exceptions Tab,
there click on Add port .

Port Name: [ Port 20 ]
Port Number: [20 ]
(*) TCP ( ) UDP

The same with 21
Port name: [ Port21 ]
Port Number: [21 ]
(*) TCP ( ) UDP
Be sure these port selected as TCP and the check boxes are selected.
Also try to asign Telnet port *23* to be allowed to connect (if you been
successful try to Disable them and renable them when you need as letting them
open can be a risk if you don't have a robust AV protection Program).
Click Ok after finishing and Reboot for the changes/Settings to be
implemented by the Firewall.
HTH.
Regards,
nass
 
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G

Guest

nass said:
Rob said:
I get the part about assigning exceptions and have done that repeatedly. How
do I set ports 20 and 21 active and passive in the Windows Firewall
interface?

Hi Rob,
Open the Firewall Control Panel by typing in the Run Command this:
wscui.cpl click [OK] and on the Firewall window click on Exceptions Tab,
there click on Add port .

Port Name: [ Port 20 ]
Port Number: [20 ]
(*) TCP ( ) UDP

The same with 21
Port name: [ Port21 ]
Port Number: [21 ]
(*) TCP ( ) UDP
Be sure these port selected as TCP and the check boxes are selected.
Also try to asign Telnet port *23* to be allowed to connect (if you been
successful try to Disable them and renable them when you need as letting them
open can be a risk if you don't have a robust AV protection Program).
Click Ok after finishing and Reboot for the changes/Settings to be
implemented by the Firewall.
HTH.
Regards,
nass
I hope you still arround, another option I forget is to check this Option on
the IE proterties.
Tools >> Internet Options >> Advanced Tab then scroll dwon under Browsing
Option:
The last three Check boxes
[ ] Use Passive FTP (for firewall and DSL modem compatibilty) check
this box.

HTH.
nass
 

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