Cannot display system information (msinfo32.exe)

[Guest]

Can anyone please help?
I try to access system information and nothing is displayed.
I have installed SP2 but not sure when this problem occured.
Computer doesn't state a problem
I have tried run msinfo32exe and the file is showing at correct location etc
it just won't show me what is going on.
Any ideas guys?????
Thanks.

 

[Guest]

System Information (Msinfo32)
Description and Uses of the System Information Tool
Go to Start/Run and type in: winmsd
Verify your settings here: Start/Run/Regedit
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSInfo
Path value = C:\Program Files\Common Files\Microsoft
Shared\MSInfo\msinfo32.exe
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App
Paths\msinfo32.exe
Default value = C:\Program Files\Common Files\Microsoft
Shared\MSInfo\MSInfo32.exe
Path value = C:\Program Files\Common Files\Microsoft Shared\MSInfo

Fix for Help and Support and System Information
http://www.dougknox.com/xp/scripts_desc/fixwinxphelp.htm

Go to Start/Run/CMD and type in: net stop winmgmt. Then delete the
System32\wbem\repository directory. Once done go back to Start/Run/CMD and
type in: net start winmgmt.

Error Message: Windows Management Instrumentation (WMI) Might Be Corrupted
(Unable to view System Information (MSinfo32)
http://support.microsoft.com/default.aspx?scid=kb;en-us;319101

How to Use System Information (MSINFO32) Switches
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q300887&

If none of the above helps, replace your Boot.ini.

 

[Guest]

Thanks for the advice.
All path values are correct.
I tried deleting repository folder but wouldn't let me due to other
person/program using it?
Nothing seems to have sorted problem can you explain what is meant by boot
ini.
Sorry if I sound silly but this is all new to me.
Thanks again and any other advice would be greatfully accepted.

 

[Guest]

Used fix and system info now goes to help and support but another problem
created.
Hopefully on the way to recovering situation
Thanks for all your help !!!!