D
David
Problem: "Blue Screen of Death" halted the boot up,
referring to potential damage to OS.
OK, so Dell then walked me through a 'dirty'
reinstallation of XP (my preference), and restored access
to the desktop (although I now cannot get to my old
profile, where all my files are).
Meanwhile, installed Earthlink and its accelerator add-
on, but now Internet access brings up standard "This page
cannot be displayed" message. (I will uninstall EL,
first.)
So then Earthlink sez this is a Winsock error. I have
pulled these MS Knowledgebase articles on Winsock issues:
--Winsock Proxy Causes an Error Message in Windows XP
--How to determine and recover from Winsock2 corruption
--HOW TO: Perform Advanced Clean-Boot Troubleshooting in
Windows XP
--Troubleshooting Internet Connection Sharing in Windows
XP
Does anyone, please, have any other suggestions (other
than a complete reformatting and full re-installation of
XP, which will make me lose the files I cannot get to,
thanks to a new profile on the machine)? Am I hosed?
Thnx!
referring to potential damage to OS.
OK, so Dell then walked me through a 'dirty'
reinstallation of XP (my preference), and restored access
to the desktop (although I now cannot get to my old
profile, where all my files are).
Meanwhile, installed Earthlink and its accelerator add-
on, but now Internet access brings up standard "This page
cannot be displayed" message. (I will uninstall EL,
first.)
So then Earthlink sez this is a Winsock error. I have
pulled these MS Knowledgebase articles on Winsock issues:
--Winsock Proxy Causes an Error Message in Windows XP
--How to determine and recover from Winsock2 corruption
--HOW TO: Perform Advanced Clean-Boot Troubleshooting in
Windows XP
--Troubleshooting Internet Connection Sharing in Windows
XP
Does anyone, please, have any other suggestions (other
than a complete reformatting and full re-installation of
XP, which will make me lose the files I cannot get to,
thanks to a new profile on the machine)? Am I hosed?
Thnx!