cannot display page dns error

[Guest]

i can no longer connect to the internet. i am running XP and connected via
DSL modem thru iowatelecom.i get the cannot display page/ dns error. also
when trying to load a page it says "res
C:\windows\system\shdoclc.dll\dnserror.htm". i have searched and tried the
winsock fix, reset lan, flushed dns but with no luck. i can ping the IP--send
4 receieved 4. i tried to ping www.google.com, but could not find... i have
another tower that can connect with no problems (i am switching towers back
and forth to connect to internet). someone please help!!! i tried hiack this,
but do not understand the details of the printout. if needed i can post.
thanks in advance...rudy

 

[Tony R]

Do you have the wrong connection-specific DNS suffix set for your network
connection?

You can check this going to Start...Run...type in "ncpa.cpl"....Enter

Right-Click on your Local Area Connection and choose "Properties"

Bring up the properties for "Internet Protocol"

Hit the Advanced button and then select the DNS tab

Does it have the wrong DNS suffix under "DNS suffix for this connection"

Sorry if I over-simplified the instructions, but I work with "all kinds" of
users.

 

[Guest]

there was no listing in dns suffix. the following were checked. append
primary...,append parent..., and register this connections...
i can connect to the internet via my modem, but no high speed. keep the info
coming. thanks!!

 

[Malke]

i can no longer connect to the internet. i am running XP and connected
via DSL modem thru iowatelecom.i get the cannot display page/ dns
error. also when trying to load a page it says "res
C:\windows\system\shdoclc.dll\dnserror.htm". i have searched and tried
the winsock fix, reset lan, flushed dns but with no luck. i can ping
the IP--send
4 receieved 4. i tried to ping www.google.com, but could not find...
i have another tower that can connect with no problems (i am switching
towers back and forth to connect to internet). someone please help!!!
i tried hiack this, but do not understand the details of the printout.
if needed i can post. thanks in advance...rudy

Be sure your computer is 100% virus/malware-free. Here are steps to go
through systematically:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

HijackThis is a tool that requires expert analyzing. Go through the
other steps listed first and then if you need more help, run HijackThis
and post your log at one of the specialty forums linked at my site
above - *not* here, please.

Malke

 

[Guest]

i ran thru the trend micro set up. if i read it correctly, 0 virus found, 0
files cleaned, etc. i also ran norton AV '06, lavasoft personal, windows beta
2--all current and they all found nothing. norton did block a bla trojan upon
start up, but did not list the file after system scan. anything to do with
this? i am at a loss.....please keep the info coming...

 

[Malke]

i ran thru the trend micro set up. if i read it correctly, 0 virus
found, 0 files cleaned, etc. i also ran norton AV '06, lavasoft
personal, windows beta 2--all current and they all found nothing.
norton did block a bla trojan upon start up, but did not list the file
after system scan. anything to do with this? i am at a loss.....please
keep the info coming...

If you know your computer is clean, then you are having problems with
your DNS settings. Check with your ISP regarding the right settings for
DNS. What changed between the time things worked and the time they
didn't?

Malke

 

[Guest]

i called my ISP and sure enough, they said because i switched towers, the
server did not recognize my computer.....anyway, i had to reregister with my
ISP and everything is dandy now. i appreciate the help and support i
received. thanks again.

--rudy--

 

[Plato]

i can no longer connect to the internet. i am running XP and connected via
DSL modem thru iowatelecom.i get the cannot display page/ dns error. also
when trying to load a page it says "res

I
Also

 

[Malke]

i called my ISP and sure enough, they said because i switched towers,
the server did not recognize my computer.....anyway, i had to
reregister with my ISP and everything is dandy now. i appreciate the
help and support i received. thanks again.

Glad you got it sorted. Thanks for taking the time to post the solution.

Malke