Cannot di a system restore

[carballop]

When I try to do a System restore I get the following message: "system
Restore application has encountered a problem." DEBUG or CANCEL (neither
works)

Error signature: AppName: rstrui.exe
AppVer: 5.1.2600.2180
ModName: srrstr.dll
ModVer: 5.1.2600.2180
Offset: 00009826

Anyone knows how I can get my System Restore to work again? I am running
Windows XP Pro SP2. Thanks

 

[Bert Kinney]

Hi,

Navigate to C:\WINDOWS\system32\Restore folder and rename rstrui.exe
to rstrui.xxx.
System File Protection should replace it. If it is replaced click on
it and test System Restore.

 

[carballop]

Renamed it as you suggested, System File protection replaced it OK, but I
still get the same message. Any other ideas? Thanks

 

[Bert Kinney]

Reinstalling should fix it. All existing restore points will be lost,
but that really doesn't matter because SR doesn't work.
How to reinstall System Restore.
http://bertk.mvps.org/html/tips.html#ReinstallSR