Cannot delete from 'Sent Box'

  • Thread starter Thread starter Jan Michael
  • Start date Start date
Usually due to interference from an antivirus program. What if any
antivirus
programs do you have, and have you ever had a Norton or McAfee antivirus
program on that computer, even one of the free trial versions that often
come
already installed on new computers?

For a temporary fix, download and install this hotfix, with Windows Mail not
running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other
folders.
 
whey!! you just saved my skin mate!! at least someone knows how to fix
it...just shame its not microsoft haha but nice one cheers...
 
Thank you.

Microsoft no longer seems to be doing anything for this newsgroup
except providing a place to store it.
 
Jan Michael said:
I am trying to delete a 'Sent message' and a box with the message an "unknown
error has occurred" pops up and will not allow me to delete the message.

Could anyone give me a suggetion on why this is happening and how to get rid
of it?
 
Jan Michael said:
I am trying to delete a 'Sent message' and a box with the message an "unknown
error has occurred" pops up and will not allow me to delete the message.

Could anyone give me a suggetion on why this is happening and how to get rid
of it?
 
Jan Michael said:
I am trying to delete a 'Sent message' and a box with the message an "unknown
error has occurred" pops up and will not allow me to delete the message.

Could anyone give me a suggetion on why this is happening and how to get rid
of it?
 
Thank you! This worked for me! Nov 11, 2008!!!

It's usually a problem caused by your antivirus software.

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

You'll probably have to delete that message after applying the
fix, but it should work then.
 
Jan Michael said:
I am trying to delete a 'Sent message' and a box with the message an "unknown
error has occurred" pops up and will not allow me to delete the message.

Could anyone give me a suggetion on why this is happening and how to get rid
of it?
 
This fixed my problem .... thanks .... cowboy

It's usually a problem caused by your antivirus software.

Download and install this fix, with Windows Mail not running:

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether to use the 32-bit version or
the 64-bit version, try the 32-bit version first. Certain common
antivirus programs, such as most of those from Norton or McAfee,
or a recent one from Trend, tend to cause such problems, although
seldom immediately, so if you have such a program, remember
where to find the fix - you are likely to need it again.

You'll probably have to delete that message after applying the
fix, but it should work then.
 
Jan Michael said:
I am trying to delete a 'Sent message' and a box with the message an "unknown
error has occurred" pops up and will not allow me to delete the message.

Could anyone give me a suggetion on why this is happening and how to get rid
of it?
 
musiclover said:
--
musiclover



Hello
I tried the above and msg came up saying this did not pertain to my
system.
I am running Vista 32 bit. HomePrem. Now what can I try please as I can't
delete any mail from my Sent Folder.
 

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