can't send e-mails

J

judy

the e-mails I create remain in my outbox w/o being sent. When I exit out a
pop-up asks me if I want to send what's in my outbox and I answer "yes" but
they still aren't sent. I can reply to my e-mails but I cannot create new
mail. I have one message in my outbox that i am unable to delete. When I
try to delete a pop-up tells me that an unknown error has occurred. I think
if I could somehown delete this message the problem might go away. Help
 
G

Gary VanderMolen

Open the Outbox folder. Move as many of the Outbox messages
as you can to he Drafts folder. If any won't move or can't be deleted,
apply this Microsoft fix:

http://support.microsoft.com/kb/941090

If you still get an error message when you attempt to send, copy it
and post the complete error message here.
 
G

Gerry Eagle

I cannot send new messages from my e-mail outbox. I have been able to delete
all of them but one. I have downloaded and installed the Microsoft fix to no
avail.
The error message I get is an unknown error message.
I have tried to move the remaining message to the drafts location and that
also does not work.
I can reply to existing messages but cannot create any new ones and send them.
This just started today. 8/26/2008.
Can anyone help me here?
Thanks for your time,
Gerry
 
G

Gerry Eagle

As I stated in my request for help, I have already downloaded and installed
the Microsoft fix and still have the same problem. Is there anything else I
can do?
 
F

Frank Saunders MS-MVP IE,OE/WM

Gerry Eagle said:
I cannot send new messages from my e-mail outbox. I have been able to
delete
all of them but one. I have downloaded and installed the Microsoft fix to
no
avail.
The error message I get is an unknown error message.
I have tried to move the remaining message to the drafts location and that
also does not work.
I can reply to existing messages but cannot create any new ones and send
them.
This just started today. 8/26/2008.


Messages may be stuck in the Outbox when you use Windows Mail on a computer
that is running Windows Vista
http://support.microsoft.com/kb/941090
It also works on other folders.
 

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