Cannot delete <Filename>.dll error on a virus infected file

[Guest]

I just started getting a warning from Norton AntiVirus that a file named
"rgYrg.dll" the the system32 directory is infected with the Download.Trojan
virus. There's no info on Symantec's site that I could find and NAV can't
delete it or quarantine it. I am trying to simply delete the file and the
error shown in subject appears. Also says disk may be full.. etc. Have tried
deleting in Safe mode, and in a CMD window. Can't delete the bugger! Have
admin rights on my login. It pops up about every minute. Any help will be
greatly appreciated.

 

[Guest]

Download.Trojan:
http://securityresponse.symantec.com/avcenter/venc/data/download.trojan.html

Try deleting in Safe Mode.

Related:

Spyware/Virus Removal and Prevention:
http://www.fixyourwindows.com/windowsxpsolutions.htm
(Links to online virus scans on the same page)


Good Luck!

 

[Guest]

Tried deleting in safe mode. No good. Will try Symantec's steps to run NAV in
safe mode. It is definately up-to-date. Can't beleive I couldn't find that
info in avcenter but I was looking for postings with the filename I'm dealing
with in the search. I thought it would be a known issue.
thank you

 

[Guest]

Here's some extra:
http://www.snapfiles.com/get/moveonboot.html

.... but try Symantec directions first.

 

[Steve N.]

Tried deleting in safe mode. No good. Will try Symantec's steps to run NAV in
safe mode. It is definately up-to-date. Can't beleive I couldn't find that
info in avcenter but I was looking for postings with the filename I'm dealing
with in the search. I thought it would be a known issue.
thank you

Many trojans drop random named files, so a filename search often is futile.

Steve