how to delete DLL file?

[Guest]

I want to delete a dll file. This dll file called iassvr.dll and Norton tells
me it is virus and but it can't delete it. Whenever i want to delete it a
message tell me you can't delete it because it is being used by another
program even if i use safe mode too.
How can I delete it. Even in Dos I can't. Dos tells me ACCESS DENIED !!

The file reside in system32 folder of the windows and i think it is a
VIRUS!!!!!!

Any help?

 

[Will Denny]

Hi

Try an online virus check for a 2nd opinion:

http://www.pandasoftware.com/products/activescan.htm

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Ron Martell]

I want to delete a dll file. This dll file called iassvr.dll and Norton tells
me it is virus and but it can't delete it. Whenever i want to delete it a
message tell me you can't delete it because it is being used by another
program even if i use safe mode too.
How can I delete it. Even in Dos I can't. Dos tells me ACCESS DENIED !!

The file reside in system32 folder of the windows and i think it is a
VIRUS!!!!!!

Any help?

First try a different antivirus tool that may be able to remove it.
Here are some free online scanners:
Bit Defender http://www.bitdefender.com/scan8/ie.html
Trend Micro http://housecall.trendmicro.com
Kaspersky Online Scanner http://www.kaspersky.com/virusscanner
Panda ActiveScan http://www.pandasoftware.com/activescan
WindowSecurity.com TrojanScan http://windowssecurity.com/trojanscan
Webroot http://www.webroot.com/



Do you have a means of booting to the Windows XP Recovery Console?

If you have a Windows XP Installation CD (not a "system recovery" disk
or partition) then you can boot with that and choose the Repair
(Recovery Console) option from the first menu. Also some computers
come with the Recovery Console installed as a startup option that
appears briefly when you first power up the computer.

When it finishes booting to the Recovery Console and stops at the
command prompt enter the following commands:

CD\WINDOWS\SYSTEM32
DEL iassvr.dll



If you cannot boot to the Recovery Console and if you have another
computer available with a CDRW drive you can create a bootable CD
using Bart's PE Builder http://www.nu2.nu/pebuilder/ Then you can
locate the file and delete it using the built in file utility or the
command prompt.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."

 

[Pennywise]

|>I want to delete a dll file. This dll file called iassvr.dll and Norton tells
|>me it is virus and but it can't delete it. Whenever i want to delete it a
|>message tell me you can't delete it because it is being used by another
|>program even if i use safe mode too.
|>How can I delete it. Even in Dos I can't. Dos tells me ACCESS DENIED !!
|>
|>The file reside in system32 folder of the windows and i think it is a
|>VIRUS!!!!!!
|>
|>Any help?

Nothing on google abut that DLL ,,,

download and run Process Explorer
http://www.sysinternals.com/Utilities/ProcessExplorer.html

On the Menu > Find, search for that DLL and see what is using it.

 

[Ken Blake, MVP]

Nothing on google abut that DLL ,,,

Right, and since it's in the system32 folder, it therefore clearly doesn't
belong there and almost certainly is a virus or other malware.

Trying other removal tools, as Will and Ron suggested, is the thing to do.

 

[tinedo]

Try Unlocker, I've tried a few of these type programs and this one
actually works. If it can't unlock it, it will get ait at the next
boot.

http://ccollomb.free.fr/unlocker/

 

[Pennywise]

|>[email protected] wrote:
|>
|>>
|>>>> I want to delete a dll file. This dll file called iassvr.dll and
|>>>> Norton tells me it is virus and but it can't delete it. Whenever i
|>>>> want to delete it a message tell me you can't delete it because it
|>>>> is being used by another program even if i use safe mode too.
|>>>> How can I delete it. Even in Dos I can't. Dos tells me ACCESS
|>>>> DENIED !!
|>>>>
|>>>> The file reside in system32 folder of the windows and i think it is
|>>>> a VIRUS!!!!!!
|>>>>
|>>>> Any help?
|>>
|>> Nothing on google abut that DLL ,,,


|>Right, and since it's in the system32 folder, it therefore clearly doesn't
|>belong there and almost certainly is a virus or other malware.

So it might not be detectable by those programs - you stop the process
with PE then delete the program.