cannot delete cantacts vista

F

ferretman

every time I try to delete an unwanted contact to the contact folder I get the following error

explorer has stopped working

details

Problem signature:

Problem Event Name: APPCRASH

Application Name: explorer.exe

Application Version: 6.0.6000.16386

Application Timestamp: 4549b091

Fault Module Name: MFC42.DLL

Fault Module Version: 6.6.8063.0

Fault Module Timestamp: 4549bd07

Exception Code: c0000005

Exception Offset: 00038ed0

OS Version: 6.0.6000.2.0.0.768.3

Locale ID: 4105

Additional Information 1: 8d13

Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

Additional Information 3: 8d13

Additional Information 4: cdca9b1d21d12b77d84f02df48e34311



it is the same every time the only way I have found to delete them it go to a command prompt and go to

c:\user\"account name"\contact



the typing del "contact name".contact



I am running Windows Vista Home Premium 32bit upgrade on Toshiba notebook



any idea of a fix?? I have been taking to Microsoft techsupport for well since I installed vista and seem to be getting no where.
 
S

Steve Cochran

Can you move the .contact file to another directory? If you can't delete it
from the folder maybe you can move it out of there.

steve

every time I try to delete an unwanted contact to the contact folder I get
the following error

explorer has stopped working

details

Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: MFC42.DLL
Fault Module Version: 6.6.8063.0
Fault Module Timestamp: 4549bd07
Exception Code: c0000005
Exception Offset: 00038ed0
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

it is the same every time the only way I have found to delete them it go to
a command prompt and go to
c:\user\"account name"\contact

the typing del "contact name".contact

I am running Windows Vista Home Premium 32bit upgrade on Toshiba notebook

any idea of a fix?? I have been taking to Microsoft techsupport for well
since I installed vista and seem to be getting no where.
 
F

ferretman

no I tried copying my contacts to a different directory the going to it and
tried to delete one of the contacts but I still get the very same error

FerretMan
 
S

Steve Cochran

I said Move, not copy.

steve

ferretman said:
no I tried copying my contacts to a different directory the going to it
and tried to delete one of the contacts but I still get the very same
error

FerretMan
 
F

ferretman

move copy backup and delete contact folder and try to start fresh I can add
but when it comes time to delete any contacts no matter where the folder is
located I get the same error listed below

ferretman
 
G

Guest

I am sorry to have posted this same issue on 4/27/07. Does anyone have an
answer for this annoying issue.

I am trying to delete outdated email addresses from the Contact list and I
get same error - Contacts has stopped working.

How can I debug this issue?

I did Import my Contacts list from my XP deskto to this new Dell laptop with
Vista 32-bit.

Any help would be appreciated.

John A
 
A

Antonio Amengual

<go to Start-programs windows contact, sort them in list mode, there you can
delete each of them
deleted contacts remain in recycle bin till you decide to clean it


Saludos

Antonio
 
G

Guest

Thanks, I have been trying to figure this out for weeks. Moving file, opening
through start programs and using each display option has not worked. I still
get the same error but drag and drop worked. I think it is a Vista 32 bit
and win mail issue nothing the user can do. I want to know when Microsoft is
going to fix it. :)
 

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