Cannot close or type IE6 SP2 windows

[Guest]

After a period of browsing or inactivity I cannot close an IE window using
any normal method i.e. the FILE-close, clicking the window "X" button,
right-click the taskbar IE close, or the ALT-F4 methods.

I cannot type in the address bars, google search bar, or any other on-page
text boxes either. I can navigate using links, buttons, and drag/dropped
shortcuts into the window.

If I launch a new session, the 1st session remains "broken" but all
functionality is available in the 2nd session ... for a while. There is no
set duration before the ailment occurs. The only way to close the affected
windows is to Halt the IExplorer.exe process in the Task Manager.

I have updated and run SpyBot S&D, Ad-aware 6.0, Trendmicro Internet
Security 7.1, ensured that the XP SP2 Windows Firewall is running and that
there are no exceptions. I have all available MS updates for XP SP2 and IE
6.1 SP2.

I have searched Google, MSDN, Technet, and general MS support and find
nothing.

 

[Frank Saunders, MS-MVP IE/OE]

After a period of browsing or inactivity I cannot close an IE window
using any normal method i.e. the FILE-close, clicking the window "X"
button, right-click the taskbar IE close, or the ALT-F4 methods.

I cannot type in the address bars, google search bar, or any other
on-page text boxes either. I can navigate using links, buttons, and
drag/dropped shortcuts into the window.

If I launch a new session, the 1st session remains "broken" but all
functionality is available in the 2nd session ... for a while. There
is no set duration before the ailment occurs. The only way to close
the affected windows is to Halt the IExplorer.exe process in the Task
Manager.

I have updated and run SpyBot S&D, Ad-aware 6.0, Trendmicro Internet
Security 7.1, ensured that the XP SP2 Windows Firewall is running and
that there are no exceptions. I have all available MS updates for XP
SP2 and IE
6.1 SP2.

I have searched Google, MSDN, Technet, and general MS support and find
nothing.

Go to: http://mvps.org/winhelp2002/unwanted.htm
Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic" and post a description of your symptoms. If they need to
see your log they will ask for it.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Guest]

i had the same problems and did the same things..
there's usually some other spyware, malware, etc that's still on your
computer, so you have to use other programs to remove them..
here's a link to the reply to my post
http://www.microsoft.com/windows/ie...b541967b74d&cat=&lang=en&cr=US&sloc=en-US&p=1

hope that helps!

 

[Guest]

Still waiting for reply from SpywareInfo.com. Thanks for the tip so far ...

After a period of browsing or inactivity I cannot close an IE window
using any normal method i.e. the FILE-close, clicking the window "X"
button, right-click the taskbar IE close, or the ALT-F4 methods.

I cannot type in the address bars, google search bar, or any other
on-page text boxes either. I can navigate using links, buttons, and
drag/dropped shortcuts into the window.

If I launch a new session, the 1st session remains "broken" but all
functionality is available in the 2nd session ... for a while. There
is no set duration before the ailment occurs. The only way to close
the affected windows is to Halt the IExplorer.exe process in the Task
Manager.

I have updated and run SpyBot S&D, Ad-aware 6.0, Trendmicro Internet
Security 7.1, ensured that the XP SP2 Windows Firewall is running and
that there are no exceptions. I have all available MS updates for XP
SP2 and IE
6.1 SP2.

I have searched Google, MSDN, Technet, and general MS support and find
nothing.

Go to: http://mvps.org/winhelp2002/unwanted.htm
Download "Hijack This!" [freeware]

Unzip, double-click "HijackThis.exe" and Press "Scan".

When the scan is finished, the "Scan" button will change into a "Save Log"
button.
Click: "Save Log" (generates: "hijackthis.log")

Next, go to the below location:
http://www.spywareinfo.com/forums/

Sign in, go to the "Spyware and Hijackware Removal" section.
Press "New Topic" and post a description of your symptoms. If they need to
see your log they will ask for it.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[Sandi - Microsoft MVP]

Perhaps this link will help:



Cannot Type Text in Outlook Express or Internet Explorer [Q235236]
http://support.microsoft.com/?scid=kb;EN-US;q235236



Also, run the following commands:



regsvr32 mshtmled.dll
regsvr32 jscript.dll
regsvr32 /i mshtml.dll


--
Hyperlinks are used to ensure advice remains current
Visit the Internet Explorer Online Community:
http://www.microsoft.com/windows/ie/community/default.mspx
_______________________________________
Sandi - Microsoft MVP since 1999 (IE/OE)
http://inetexplorer.mvps.org/