Cannot burn CDs after SP2

[Sergio Pozzetti]

Hello all,

After installing SP2 I am no longer able to burn CDs. The behaviour is more
or less the same in all burning software:

- Nero (latest version): Right after caching, when the "burn process
started" event appears, nothing happens. Time just goes by, and even after
aborting, I am unable to kill the nero.exe process and the writer is locked
(i.e. cannot eject the CD). The only way to get out of this is by brutally
resetting the machine;

- Roxio Easy Media Creator 6: mutatis mutandis;

- XP writing: when it should enter the writing process, it actually spins
but nothing else happens, until it manages to reach the final process in
which it closes the CD, after that I get an error stating it was unable to
record, and the CD may be unusable. So the difference here is that I don't
have to reset in order to continue working.

I tried a different writer and the same happens, so I pretty much ruled out
hardware problems. If anyone has ideas about this, it would be great. I
completely uninstalled all CD-writing software and re-installed just one of
them (Nero) countless times. I installed the latest Adaptect ASPI drivers
thinking they might have been corrupted by SP2 installation. Nothing
changed.

If you have any idea, or even know of a way to LOG the writing process to
debug this problem, I'd appreciate it.

Thanks in advance,

Sergio Pozzetti - (e-mail address removed)

 

[Drew Tognola]

Sergio,

Just a thought. Have you tried the Windows Media Player to burn? Enable the
'IMAPI CD-Burning COM Service' before you try. In fact, enable it and then
try using Nero to burn . I use the latest Nero with SP2 without any
problems.

Drew

Hello all,

After installing SP2 I am no longer able to burn CDs. The behaviour is more
or less the same in all burning software:

- Nero (latest version): Right after caching, when the "burn process
started" event appears, nothing happens. Time just goes by, and even after
aborting, I am unable to kill the nero.exe process and the writer is locked
(i.e. cannot eject the CD). The only way to get out of this is by brutally
resetting the machine;

- Roxio Easy Media Creator 6: mutatis mutandis;

- XP writing: when it should enter the writing process, it actually spins
but nothing else happens, until it manages to reach the final process in
which it closes the CD, after that I get an error stating it was unable to
record, and the CD may be unusable. So the difference here is that I don't
have to reset in order to continue working.

I tried a different writer and the same happens, so I pretty much ruled out
hardware problems. If anyone has ideas about this, it would be great. I
completely uninstalled all CD-writing software and re-installed just one of
them (Nero) countless times. I installed the latest Adaptect ASPI drivers
thinking they might have been corrupted by SP2 installation. Nothing
changed.

If you have any idea, or even know of a way to LOG the writing process to
debug this problem, I'd appreciate it.

Thanks in advance,

Sergio Pozzetti - (e-mail address removed)

 

[Sergio Pozzetti]

Drew,

Thank you for your input. The service was not started, so I did, but it had
no effect. Nero reaches the "burn process started" phase and just hangs
there.

Sergio Pozzetti - (e-mail address removed)

 

[Drew Tognola]

Sergio,

How about the Event log? Any errors besides the Nero app.? By the way, if
you open the Task Manager > Processes, then right-click nero.exe and 'end
process', you shouldn't have to reset your computer each time Nero crashes.

Drew

Hello all,

After installing SP2 I am no longer able to burn CDs. The behaviour is more
or less the same in all burning software:

- Nero (latest version): Right after caching, when the "burn process
started" event appears, nothing happens. Time just goes by, and even after
aborting, I am unable to kill the nero.exe process and the writer is locked
(i.e. cannot eject the CD). The only way to get out of this is by brutally
resetting the machine;

- Roxio Easy Media Creator 6: mutatis mutandis;

- XP writing: when it should enter the writing process, it actually spins
but nothing else happens, until it manages to reach the final process in
which it closes the CD, after that I get an error stating it was unable to
record, and the CD may be unusable. So the difference here is that I don't
have to reset in order to continue working.

I tried a different writer and the same happens, so I pretty much ruled out
hardware problems. If anyone has ideas about this, it would be great. I
completely uninstalled all CD-writing software and re-installed just one of
them (Nero) countless times. I installed the latest Adaptect ASPI drivers
thinking they might have been corrupted by SP2 installation. Nothing
changed.

If you have any idea, or even know of a way to LOG the writing process to
debug this problem, I'd appreciate it.

Thanks in advance,

Sergio Pozzetti - (e-mail address removed)

 

[Malke]

Sergio,

How about the Event log? Any errors besides the Nero app.? By the way,
if you open the Task Manager > Processes, then right-click nero.exe
and 'end process', you shouldn't have to reset your computer each time
Nero crashes.

Drew

Hello all,

After installing SP2 I am no longer able to burn CDs. The behaviour is
more or less the same in all burning software:

- Nero (latest version): Right after caching, when the "burn process
started" event appears, nothing happens. Time just goes by, and even
after aborting, I am unable to kill the nero.exe process and the
writer is locked (i.e. cannot eject the CD). The only way to get out
of this is by brutally resetting the machine;

- Roxio Easy Media Creator 6: mutatis mutandis;

- XP writing: when it should enter the writing process, it actually
spins but nothing else happens, until it manages to reach the final
process in which it closes the CD, after that I get an error stating
it was unable to record, and the CD may be unusable. So the difference
here is that I don't have to reset in order to continue working.

I tried a different writer and the same happens, so I pretty much
ruled out hardware problems. If anyone has ideas about this, it would
be great. I completely uninstalled all CD-writing software and
re-installed just one of them (Nero) countless times. I installed the
latest Adaptect ASPI drivers thinking they might have been corrupted
by SP2 installation. Nothing changed.

Go to Nero's and Roxio's websites and download the latest patches for
their products. If you have not done this, you will see that there are
upgrades that make Nero compatible with SP2. I'm assuming the same for
Roxio but since I don't have it (only Nero) can't be 100% certain.

Malke

 

[Sergio Pozzetti]

I know, it SHOULD kill it, but it doesn't. NERO.EXE just stays there. Even
by trying a restart or shut-down, the system isn't able to proceed with it,
and the CD deck remains stuck.

Anyway the even log doesn't show anything.

Sergio

 

[Sergio Pozzetti]

Turned OFF DMA in the advaced properties of the secondary IDE controller
(channel 0 where the CD-RW drive is) and now it works fine.

It sounds a lot like removing the batteries from the smoke alarm because it
keeps going off but... as long as it works...

Sergio Pozzetti - (e-mail address removed)

 

[Curtis Frazier]

I know you don't want to hear this, but I'm having the exact same problem.
But I'm using RecordNow. It usually takes about 45secs to 2 minutes before
I start burning after I click the burn button.

 

[Malke]

I know you don't want to hear this, but I'm having the exact same
problem.
But I'm using RecordNow. It usually takes about 45secs to 2 minutes
before I start burning after I click the burn button.

When you say you have "the latest version", does that mean you went to
the products' websites (Roxio, Nero) and downloaded the new patches
after you installed SP2? Because there are new versions to be
compatible with SP2.

Malke