cannot browse with internet explorer through linksys while connected to aol


A

Alan Crane

We have a LinkSys Wireless Access Point Router BEFW11S4
because AOL said to use that one because it's most
compatible with AOL. It is hooked up to our main
computer (a new one that has Windows XP on it). The
LinkSys is active and you can sign onto AOL with the
router connected, however, you cannot get onto Internet
Explorer. Some webpages (like Norton's Virus definition
updates) only are opened thru Internet Explorer. We did
check the firmware and it has the latest version on it
and in fact we ordered it directly with AOL because they
put the right firmware on it.
There is nothing wrong with the Internet Explorer
on our computer. We did check that out to see if it
needed to be reinstalled or if it was damaged. It does
work just fine when you disconnect the router and just go
through the DSL connection. The fact is we actually have
one out of the three working fine. The other two wont.
We copied the winsock2 registry entry onto them and no
good.
Since the router has a firewall in it, I disabled
XP's firewall to see if that was causing some confusion
and Internet Explorer still didn't work thru the router.
To go one step further, I turned off my firewall with
Norton and I still couldn't open pages thru Internet
Explorer.
However, when I go thru the DSL and not the
router, I can open Internet Explorer and that's with both
XP's and Norton Firewall Enabled. Any suggestions on how
to get my Internet Explorer working with my router
connected?
 
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V

Vanguard

Alan Crane said:
We have a LinkSys Wireless Access Point Router BEFW11S4
because AOL said to use that one because it's most
compatible with AOL. It is hooked up to our main
computer (a new one that has Windows XP on it). The
LinkSys is active and you can sign onto AOL with the
router connected, however, you cannot get onto Internet
Explorer. Some webpages (like Norton's Virus definition
updates) only are opened thru Internet Explorer. We did
check the firmware and it has the latest version on it
and in fact we ordered it directly with AOL because they
put the right firmware on it.
There is nothing wrong with the Internet Explorer
on our computer. We did check that out to see if it
needed to be reinstalled or if it was damaged. It does
work just fine when you disconnect the router and just go
through the DSL connection. The fact is we actually have
one out of the three working fine. The other two wont.
We copied the winsock2 registry entry onto them and no
good.
Since the router has a firewall in it, I disabled
XP's firewall to see if that was causing some confusion
and Internet Explorer still didn't work thru the router.
To go one step further, I turned off my firewall with
Norton and I still couldn't open pages thru Internet
Explorer.
However, when I go thru the DSL and not the
router, I can open Internet Explorer and that's with both
XP's and Norton Firewall Enabled. Any suggestions on how
to get my Internet Explorer working with my router
connected?

Is the firewall in your router blocking HTTP traffic on port 80 (or,
alternatively, not allowing it)?
 
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B

brian [MSFT]

I found this in a recent posting to this newsgroup and in a posting to an
OE6 newsgroup and thought it might help:

---- cut -----
The problems escalated over time and involved both PCs on my network -
Win98 and Win2000. If you use a Linksys router, and you can't synch
folders, or send email (can receive some), if you can't use Windows Update,
or Hotmail from the Hotmail website [all secure *sites*], I may have an
answer for ya. I experienced all these problems, slowly, over time. I
worked with 8 MSFT engineers for 3 months, and then resolved it myself when
I desperately installed Netscape to get some kind of email going. Netscape
genned an error message - Invalid Request The HTTP request presented by your
browser is invalid. Invalid HTTP request AOLserver/3.2 on http://mow-m06

I used Netscape's Help pages to look for this error, and got to this page
http://help.netscape.com/WEBMAIL/common_problems.html#linksys

Went to my OS and Linksys model firmware download
http://www..linksys.com/download/firmware.asp?fwid=1

Installed the new firmware, and voila! both W2K and Win98 PCs now working
fine, for WU, Hotmail in OE and Hotmail via the web.

----- cut -----
 

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