Cannot browse internet but can ping servers

[yashgt]

Hi,

I have a broadband ADSL connection at home through a router. My PC has
been assigned a static IP address. I was able to surf the internet when
it was installed. But after a couple of days, I started getting "Page
cannot be displayed" error for every page I visited through any
browser. Only very rarely am I able to view a webpage. But when I click
on any link on the page I again get the error.

I am able to ping to any external web server. I am also able to use
Yahoo! messenger. But browsing does not work.
I have tried deleting cookies and temporary internet files as suggested
in some forums, but without any luck.

Kindly suggest what can be doen to get it running.

Thanks,
Yash

 

[Guest]

It's happen to me a few times.

- I go to the DOS window, and do a IPCONFIG/all to see if DNS is working OK.
If not, I do a IPCONFIG/Renew, and I've got error messages at times on the
DNS not working.

- Got hold of the cable company (in my case) to see what's going on, and
while they're looking on their end, had me turn off the cable modem, and the
router, recycle them, by turning the cable modem back on, then the router.
One time, the cable company switched cable modems and switched my service off
in error when making entries on their computer. During this call, the
cable/phone company can tell me if they see my modem. Another time, it was an
area wide problem.

- On some occasions, I've recyled them myself first to see if I can get
things working, before calling them.

- I've also hit the reset button on the router, which is is what tech
support had you do if you call the router tech support, so I do it once just
to see how it goes, where the rest button is, get the junk away from the
router etc. The reset cured connectivity problems a few times.

These are not by means all, but I've gotten things going here with these
steps.

 

[Guest]

Hello

In this case of having been assigned a static IP you should manually enter
the IP settings in TCP/IP properties.

1) Go to Network connections and double click your LAN connection you use to
connect. or right click then properties.

2) Select properties

3) Select Internet Protocol (TCP/IP) then click the properties button

4) Under the general tab select if not all ready done so Use the following
IP address.

5) For the subnet mask and gateway be absolutely sure of the Ip's to enter.
When you enter the Gateway IP use a metric of 1. Call your ISP and ask them
for the Gateway IP and subnet mask used.

When your connection is fully operational one way to obtain this is type
ipconfig /all from the dos prompt. In your situation it may not give you the
correct parameters at this time. Best bet call your ISP for the legit IP's
...then
6) Select use the following Preffered DNS servers. For Preferred and
Alternate DNS, before entering this, ask your ISP for the DNS servers IP.

Its most likely the gateway and dns is causing your connection to go flakey.
Experienced it many a times. By setting those options mentioned above
manually. This ensures that the TCP connection is directed to the correct
locations without getting lost or having the automatic settings go boinkers.

Hope this helps